Oaky

4.8 (399 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Guacimara, Krystal, Jenna + 45 more experts recommend Oaky

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Ranked 1 (out of 62) in Upselling Software

2024 Winner Hotel Software

Hoteliers voted Oaky as the #1 Upselling Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The Perfect Upsell Every Time

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Ratings Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Oaky is the #2 most trending product in the Upselling Software category (out of 62) and the #28 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Oaky has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Oaky as the #1 Upselling Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Oaky
Founded in 2013 | Headquarters in Amsterdam, NH | 41 employees
Oaky is upselling software that helps hotels boost their revenue by offering relevant upgrades & services to their guests throughout the entire guest journey. With automation, segmentation & dynamic pricing, it maximises the average spend per guest and removes manual work. Oaky offers integrations with multiple PMSs and other hotel tech solutions, making it easy to add to your hotel tech stack and start getting revenue from day one!

View website

Capabilities

Front Desk Upsell

Availability management

Dynamic pricing

Branding

Services library

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Available Add-ons & Modules

Pre-stay Upsell

Using firsthand data & insights, Oaky sends targeted room upgrades & services to the right guest at the optimal time pre-arrival. It helps inform your guests about available offerings and encourages them to spend more. Generate up to €250 of extra spend per guest with targeted pre-arrival upsells.

INCLUDED

Front Desk Upsell

Turn your front desk agents into upselling superheroes. Front Desk Upsell automation is a recommendation engine to enable you to offer your guests relevant room upgrades/services upon check-in. Your front desk agents get instant access to the information they need for more successful upsells. This functionality is designed to transform your agents into upselling superstars, boosting revenue and keeping employees happy and motivated.

INCLUDED

In-stay Upsell

Enticing upsells & add-ons at your guests' fingertips during their stay. Provide guests with ongoing access to your upselling deals through QR codes or in-stay messaging. Let them browse and book deals at their convenience and help your team handle guest requests faster.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Oaky Average Oaky

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

18

Success Stories

8

References

15

Featured Customers

Success Stories

profile-carrusel-screenshot

An ROI of 18 and Amplified Personalisation: How Elite Hotels Use Oaky to Achieve Fantastic Upsell Results

(Sweden)

profile-carrusel-screenshot

Making it fun and profitable: How The Dean Cork has reinvented the digital guest journey with Oaky

Cork (Ireland)

profile-carrusel-screenshot

How a luxury island resort shifted from manual upselling and established a robust ancillary revenue stream

Tambon Ao Nang (Thailand)

profile-carrusel-screenshot

Crafting Luxury: Anantara's Personalisation Journey with Oaky

Dubai (United Arab Emirates)

profile-carrusel-screenshot

From Cumbersome To Profitable And Streamlined: The Upsell Transformation At Amari Phuket, Part Of ONYX Hospitality

Tambon Patong (Thailand)

profile-carrusel-screenshot

TRevPAR Growth & Tailored Guest Experiences: How Sofitel Legend The Grand Amsterdam Harnesses the Power of Oaky's Pre-arrival Upselling

Amsterdam (Netherlands)

profile-carrusel-screenshot

Improved communication and guest experience: How the Radisson Blu Hotel, Dubai Waterfront benefits from automated In-stay Upselling

Dubai (United Arab Emirates)

profile-carrusel-screenshot

Nobis Hospitality Group embarks on a personalised upselling journey

(Sweden)

profile-carrusel-screenshot

Meininger Hotels joins the Oaky family

Kreisfreie Stadt Berlin (Germany)

profile-carrusel-screenshot

RevPAR growth and positive guest feedback: How Radisson Hotel Group's hotels in the Netherlands benefit from Oaky

Madrid (Spain)

profile-carrusel-screenshot

How Minor Hotels brands in Asia, the Middle East, and Africa create seamless connectivity for their guests and drive TRevPAR

แขวงคลองเตย (Thailand)

profile-carrusel-screenshot

How H-Hotels improve customer satisfaction and generate more revenue with automated upselling

Landkreis Waldeck-Frankenberg (Germany)

profile-carrusel-screenshot

More room upgrades and a lift in ADR: The Grand, York’s results with Oaky

(United Kingdom)

profile-carrusel-screenshot

Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

Gent (Belgium)

profile-carrusel-screenshot

How Lore Group increased upselling revenue by 400% with Oaky

(United Kingdom)

profile-carrusel-screenshot

Jesper from Hotel Rival: How Front Desk Upsell automation drives exceptional upsell results while shaping our workplace culture

(Sweden)

profile-carrusel-screenshot

How Hard Rock Hotels creates a well-branded, memorable guest experience with pre-arrival upselling

Daytona Beach (United States of America)

profile-carrusel-screenshot

How Hotel At Six Used Digital Upselling to Multiply Incremental Revenue

(Zweden)

Popularity by Segment

Size

1 | X-Small (1-9 room)

7 | Small (10-24 room)

56 | Medium (25-74 room)

144 | Large (75-199 room)

138 | X-Large (200+ room)

Country

79 | Netherlands

43 | United Kingdom

26 | Thailand

24 | Belgium

22 | United Arab Emirates

20 | Italy

19 | Spain

16 | Sweden

15 | Germany

13 | France

11 | Ireland

10 | Maldives

7 | Switzerland

7 | Indonesia

6 | Portugal

6 | Czech Republic

6 | Mexico

5 | Russian Federation

5 | Malaysia

5 | Vietnam

5 | Malta

4 | United States of America

4 | Saudi Arabia

3 | Philippines

3 | Egypt

3 | Austria

3 | Japan

3 | India

2 | Slovakia

2 | Mauritius

1 | Fiji

1 | Sri Lanka

1 | Turkey

1 | Kenya

1 | Hungary

1 | Svalbard and Jan Mayen Islands

1 | Namibia

1 | Denmark

1 | Croatia

1 | Oman

1 | Qatar

1 | Argentina

1 | Serbia

1 | Netherlands Antilles

1 | Luxembourg

1 | Bulgaria

1 | Singapore

Type

146 | Luxury Hotels

105 | Branded Hotels

94 | Resorts

72 | City Center Hotels

57 | Boutiques

20 | Airport/Conference Hotels

20 | Hostels

17 | Extended Stay & Serviced Apartments

14 | Bed & Breakfast & Inns

12 | RV Parks & Campgrounds

11 | Vacation Rentals & Villas

8 | Limited Service & Budget Hotels

1 | Casinos

1 | Motels

Region

281 | Europe

64 | Asia Pacific

32 | Middle East

10 | North America

4 | Africa

1 | Oceania

1 | South America

1 | Central America

Category

399 | Upselling Software

Hotelier Rating

Excellent
368
Very Good
23
Average
8
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (7)
  • Medium (56)
  • Large (144)
  • X-Large (138)

Country

  • Netherlands
    Netherlands
    (79)
  • United Kingdom
    United Kingdom
    (43)
  • Thailand
    Thailand
    (26)
  • Belgium
    Belgium
    (24)
  • United Arab Emirates
    United Arab Emirates
    (22)
  • Italy
    Italy
    (20)
  • Spain
    Spain
    (19)
  • Sweden
    Sweden
    (16)
  • Germany
    Germany
    (15)
  • France
    France
    (13)
  • Ireland
    Ireland
    (11)
  • Maldives
    Maldives
    (10)
  • Switzerland
    Switzerland
    (7)
  • Indonesia
    Indonesia
    (7)
  • Portugal
    Portugal
    (6)
  • Czech Republic
    Czech Republic
    (6)
  • Mexico
    Mexico
    (6)
  • Russian Federation
    Russian Federation
    (5)
  • Malaysia
    Malaysia
    (5)
  • Vietnam
    Vietnam
    (5)
  • Malta
    Malta
    (5)
  • United States of America
    United States of America
    (4)
  • Saudi Arabia
    Saudi Arabia
    (4)
  • Philippines
    Philippines
    (3)
  • Egypt
    Egypt
    (3)
  • Austria
    Austria
    (3)
  • Japan
    Japan
    (3)
  • India
    India
    (3)
  • Slovakia
    Slovakia
    (2)
  • Mauritius
    Mauritius
    (2)
  • Fiji
    Fiji
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Turkey
    Turkey
    (1)
  • Kenya
    Kenya
    (1)
  • Hungary
    Hungary
    (1)
  • Svalbard and Jan Mayen Islands
    Svalbard and Jan Mayen Islands
    (1)
  • Namibia
    Namibia
    (1)
  • Denmark
    Denmark
    (1)
  • Croatia
    Croatia
    (1)
  • Oman
    Oman
    (1)
  • Qatar
    Qatar
    (1)
  • Argentina
    Argentina
    (1)
  • Serbia
    Serbia
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Luxembourg
    Luxembourg
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Singapore
    Singapore
    (1)

Region

  • North America
    North America
    (10)
  • Europe
    Europe
    (281)
  • Asia Pacific
    Asia Pacific
    (64)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (32)
  • South America
    South America
    (1)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (4)
10

Our efforts are tielding favorable returns and easy to use

Director of Revenue from 200 to 499 room Resort in Denarau Island (Fiji)

Verified
1 days ago
Its user friendly and integrates smoothly with our existing pms, making it easy to automate upsells and personalise the experience for guests a breeze. What really hits the spot is seeing our efforts pay off in terms of increased revenue and gives me great pleasure to see its fielding favourable returns
Country Fiji
Director of Revenue
X-Large Hotel
10

Great to offer our products!

Front Desk Manager from 200 to 499 room Luxury Hotel in Riviera Maya (Mexico)

Verified
4 days ago
We like the most the easy way to put us in contact wit our client and insitate our sales (room upgrades)
Country Mexico
Front Desk Manager
X-Large Hotel
10

Effienciency backend UX and UI

Assistant Manager, Product and Personailisation from 500+ room Branded Hotel in (Thailand)

Verified
9 days ago
I have thoroughly enjoyed using the Oaky backend. As a product owner of several applications and website tools, I have experienced using backends from various external parties. I must say, Oaky's backend stands out the most. it is exceptionally easy to navigate and understand."
Country Thailand
Assistant Manager, Product and Personailisation
X-Large Hotel
10

SUPER

Reservation Manager from 100 to 199 room City Center Hotel in (Turkey)

Verified
16 days ago
USEFUL Everything is very useful and easy, the system integration is also very successful, all that remains is to sell :)
Country Turkey
Reservation Manager
Large Hotel
10

Great software for hotels

Marketing Manager from 25-49 room Luxury Hotel in Kasterlee (Belgium)

Verified
17 days ago
Easy tool to use, endless possibilities to add services and upgrades. The tool is a nice extra to add in your marketing strategy. Thanks to Oaky, our guests can make their stay even more pleasant.
Country Belgium
Marketing Manager
Medium Hotel
10

Great software for upselling - with 2 way integration

Inside sales from 200 to 499 room in Oud-Turnhout (Belgium)

Verified
17 days ago
Oaky is a great tool to use for upselling. The tool is very userfriendly. The services that you can upsell are endless. I most like the segmentation, where you can personalize offers to your guests.
Country Belgium
Inside sales
X-Large Hotel
10

Easy to acsses for our guest throgh our web site page

Hotel Operations Manger from 100 to 199 room Hostel in جدة (Saudi Arabia)

Verified
20 days ago
Good for upselling and give our guests many choices and benefits during the reservation before they visit the hotel and use our facility
Country Saudi Arabia
Hotel Operations Manger
Large Hotel
10

OAKY software for upselling at Fairmont The Norfolk Hotel Nairobi

Cluster Director of Operations from 100 to 199 room Luxury Hotel in Nairobi (Kenya)

Verified
24 days ago
The platform is user friendly and super easy to use. The monthly reports are detailed and useful for various analysis. Customer support from Duvan in implementation and then Irene was phenomenal. This is the game changer. The both of them were always available to answer or assist with anything and this is what made the project successful. T...
Country Kenya
Cluster Director of Operations
Large Hotel
10

Upselling and packages software.

Revenue Manager from 500+ room Luxury Hotel in Riviera Maya (Mexico)

Verified
25 days ago
Great tool to apply pricing strategy to my pre arrival upselling and packages, reporting, the connection 2 way is very helpful tool to ensure room upselling.
Country Mexico
Revenue Manager
X-Large Hotel
10

We are using it for upselling room types and services

Reservations Manager from 200 to 499 room Luxury Hotel in (United Kingdom)

Verified
25 days ago
It is very easy for us to receive extra revenue and upsell our service and provide additional experiences to our guests.
Country United Kingdom
Reservations Manager
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 40

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a partner working closely with Oaky, I can confidently say that their platform's outstanding performance in elevating hotel revenue and guest experience. Oaky excels in delivering personalised upselling solutions, allowing us to collaboratively enhance our clients' offerings based on guest preferences. The seamless integration with existing property management systems has facilitated a smooth and efficient workflow, optimising our joint operations, and it also contributes to the overall success of our partnered hotels by driving increased revenue.

Question:

What differentiates this product or service from the competition?

Answer:

Oaky's commitment to proactive guest communication aligns perfectly with our goal of delivering top-tier service. Moreover, their team has been an invaluable resource, ensuring that our partnership remains strong and successful. In the realm of hotel upselling, Oaky stands out as a trusted partner, providing comprehensive solutions that mutually benefit our businesses and the hotels we work with.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

At Duetto, we focus on what partners will bring the most value for our customers and Oaky is a perfect example. The integration allows for direct communication between two essential revenue-focused applications, has broken down data silos, and has ultimately provided greater conversion and revenue for our joint customers.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 45 recommend
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Are you a consultant or vendor that recommends Oaky? Leave a recommendation

Posts

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Oaky

2 months ago

Shiji and Oaky Announce Strategic Partnership to Automate and Personalise Hotel Upselling through Two-Way Integration

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Oaky

3 months ago

Oaky And Heyward Group Join Forces To Set Up Hotel Front Desk Teams For Upselling Success

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Oaky

3 months ago

Oaky Clinches the Best Hotel Upselling Title for the 7th Consecutive Year in 2024 and Is Ranked 6th in the Best Place to Work in Hotel Tech

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Oaky

4 months ago

An ROI of 18 and Amplified Personalisation: How Elite Hotels Use Oaky to Achieve Fantastic Upsell Results

post image
logo

Oaky

4 months ago

Making it fun and profitable: How The Dean Cork has reinvented the digital guest journey with Oaky

post image
logo

Oaky

4 months ago

How a luxury island resort shifted from manual upselling and established a robust ancillary revenue stream

post image
logo

Oaky

4 months ago

Crafting Luxury: Anantara's Personalisation Journey with Oaky

post image
logo

Oaky

4 months ago

From Cumbersome To Profitable And Streamlined: The Upsell Transformation At Amari Phuket, Part Of ONYX Hospitality

post image
logo

Oaky

5 months ago

TRevPAR Growth & Tailored Guest Experiences: How Sofitel Legend The Grand Amsterdam Harnesses the Power of Oaky's Pre-arrival Upselling

post image
logo

Oaky

6 months ago

Improved communication and guest experience: How the Radisson Blu Hotel, Dubai Waterfront benefits from automated In-stay Upselling

post image
logo

Oaky

6 months ago

Nobis Hospitality Group embarks on a personalised upselling journey

post image
logo

Oaky

6 months ago

Meininger Hotels joins the Oaky family

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Oaky

6 months ago

RevPAR growth and positive guest feedback: How Radisson Hotel Group's hotels in the Netherlands benefit from Oaky

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Oaky

7 months ago

Oaky And Infor Team Up To Maximise The Upsell Potential For Hoteliers With A 2-Way Integration

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Oaky

7 months ago

Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

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Oaky

7 months ago

How Minor Hotels brands in Asia, the Middle East, and Africa create seamless connectivity for their guests and drive TRevPAR

post image
logo

Oaky

7 months ago

How H-Hotels improve customer satisfaction and generate more revenue with automated upselling

post image
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Oaky

8 months ago

Oaky Receives Prestigious Award For Excellence In Hospitality: LUXlife Magazine's Eighth Annual Resorts & Retreats Awards

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Oaky

8 months ago

Oaky Empowers More PMS Solutions with Front Desk Upsell Automation for Enhanced Upsell Results at Check-in

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Oaky

9 months ago

Oaky and Stayntouch Enhance Integration to Enable Automated Upselling for US and EU Hoteliers

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Oaky

9 months ago

Oaky and Asksuite Partner Up to Enable Real-time Upselling Through Chatbot

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Oaky

9 months ago

Curator Hotel & Resort Collection Selects Oaky as a Preferred Upselling Tool for Member Properties

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Oaky

10 months ago

Unlocking the Advantages of Dynamic Pricing through the Oaky and IDeaS Integration

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Oaky

1 year ago

Oaky Introduces Front Desk Upsell Automation, Revolutionizing Hotel Revenue Strategies

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Oaky

1 year ago

Oaky Named #1 Hotel Upselling Software in the HotelTechAwards for the 6th Year in a Row

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Oaky

1 year ago

More room upgrades and a lift in ADR: The Grand, York’s results with Oaky

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Oaky

1 year ago

Shangri-La Kuala Lumpur & Carpe Diem Santorini Win Awards for Performance and Upselling

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Oaky

1 year ago

Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

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Oaky

1 year ago

HotelREZ X Oaky Partnership: Unlocking Automated Upselling Opportunities for Over 2,500 Independent Properties and Groups.

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Oaky

1 year ago

Automated In-Stay Upselling via Oaky: Increased Convenience and Efficiency for Hotel Staff and Guests

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Oaky

1 year ago

Oaky Increases Room Upgrade Revenue by Over 70%

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