D-EDGE - Smart Channel Manager

4.6 (220 REVIEWS)

HTR Score icon
HT Score  
26 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

D-EDGE - Smart Channel Manager

4.6 (220 REVIEWS)

Ranked 16 (out of 107) in Channel Managers

OPTIMISE YOUR HOTEL’S ONLINE DISTRIBUTION

D-Edge has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.3/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, D-EDGE - Smart Channel Manager is the #13 most trending product in the Channel Managers category (out of 107) and the #492 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

D-Edge’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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26 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About D-EDGE - Smart Channel Manager
Founded in 2000 | Headquarters in Paris (France) | 300 employees
Smart Channel Manager, allows you to connect your hotel to more than 300 online distribution channels, including global and local OTAs, and GDSs. Using a centralised dashboard, you can connect to any of your partner channels. Once connected to the channel of your choice, you manage your rates and availabilities from a single interface.

Capabilities

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D-Edge doesn’t have any benefits or use cases available

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

6 | X-Small (1-9 room)

20 | Small (10-24 room)

78 | Medium (25-74 room)

61 | Large (75-199 room)

34 | X-Large (200+ room)

Country

57 | Portugal

42 | France

29 | Indonesia

26 | Italy

17 | Czech Republic

11 | Spain

10 | Slovakia

9 | Ireland

9 | Germany

8 | Hungary

7 | Malaysia

7 | Taiwan

4 | United Kingdom

4 | Vietnam

4 | Switzerland

3 | Denmark

3 | Latvia

2 | Romania

2 | Estonia

2 | Sri Lanka

2 | United Arab Emirates

2 | Australia

1 | South Africa

1 | Ecuador

1 | Croatia

1 | Tanzania

1 | Singapore

1 | New Zealand

1 | Morocco

1 | Nepal

1 | Montenegro

1 | Austria

1 | Tunisia

Type

54 | Resorts

44 | Luxury Hotels

41 | City Center Hotels

40 | Bed & Breakfast & Inns

38 | Boutiques

15 | Branded Hotels

14 | Vacation Rentals & Villas

12 | Extended Stay & Serviced Apartments

11 | Hostels

9 | Limited Service & Budget Hotels

6 | RV Parks & Campgrounds

4 | Airport/Conference Hotels

1 | Casinos

Region

210 | Europe

51 | Asia Pacific

4 | Africa

3 | Oceania

2 | Middle East

1 | South America

Category

220 | Channel Managers

204 | Booking Engine

82 | Rate Shopping

44 | Business Intelligence

38 | Revenue Management Systems

36 | Hotel Metasearch Management Software

24 | Reputation Management

12 | Digital Marketing Agencies

Hotelier Rating

Excellent
206
Very Good
43
Average
22
Poor
3
Terrible
2

Property Size

  • X-Small (6)
  • Small (20)
  • Medium (78)
  • Large (61)
  • X-Large (34)

Country

  • Portugal
    Portugal
    (57)
  • France
    France
    (42)
  • Indonesia
    Indonesia
    (29)
  • Italy
    Italy
    (26)
  • Czech Republic
    Czech Republic
    (17)
  • Spain
    Spain
    (11)
  • Slovakia
    Slovakia
    (10)
  • Ireland
    Ireland
    (9)
  • Germany
    Germany
    (9)
  • Hungary
    Hungary
    (8)
  • Malaysia
    Malaysia
    (7)
  • Taiwan
    Taiwan
    (7)
  • United Kingdom
    United Kingdom
    (4)
  • Vietnam
    Vietnam
    (4)
  • Switzerland
    Switzerland
    (4)
  • Denmark
    Denmark
    (3)
  • Latvia
    Latvia
    (3)
  • Romania
    Romania
    (2)
  • Estonia
    Estonia
    (2)
  • Sri Lanka
    Sri Lanka
    (2)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • Australia
    Australia
    (2)
  • South Africa
    South Africa
    (1)
  • Ecuador
    Ecuador
    (1)
  • Croatia
    Croatia
    (1)
  • Tanzania
    Tanzania
    (1)
  • Singapore
    Singapore
    (1)
  • New Zealand
    New Zealand
    (1)
  • Morocco
    Morocco
    (1)
  • Nepal
    Nepal
    (1)
  • Montenegro
    Montenegro
    (1)
  • Austria
    Austria
    (1)
  • Tunisia
    Tunisia
    (1)

Region

  • Europe
    Europe
    (210)
  • Asia Pacific
    Asia Pacific
    (51)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (1)
  • Africa
    Africa
    (4)
0

The worst experience of my life.

General Manager from 10 to 24 room Boutique in Cuenca (Ecuador)

Verified
9 months ago
Nothing at all, nothing. Nothing at all, nothing. Nothing at all, nothing. Nothing at all, nothing. Nothing at all, nothing.
Country Ecuador
General Manager
Small Hotel
7

Data Cruncher

Front Office Manager from 75-99 room Branded Hotel in Baggiovara (Italy)

Verified
2 years ago
I like most the part dedicated to the Data Cruncher. There is a lot of reports that i use every day for my business analisy.
Country Italy
Front Office Manager
Large Hotel
10

Wonderful support

Business Development Manager from 500+ room in Oeiras (Portugal)

Verified
2 years ago
Wonderful support, friendly user systems, innovative tools. This is something almost unique nowadays in the tech softwares we work and we really appreciate it.
Country Portugal
Business Development Manager
X-Large Hotel
9

channel Manager

Receção from 25-49 room Bed & Breakfast & Inn in (Portugal)

Verified
2 years ago
When support is needed to resolve an issue it is always quick and effective, works well and is easy to access
Country Portugal
Receção
Medium Hotel
10

Great tools

Front Desk from 25-49 room Resort in Lamego (Portugal)

Verified
2 years ago
D-Edge has been a funtastic help to our company. - Increase of direct sales - reduction of overbooking situations - easy to work with
Country Portugal
Front Desk
Medium Hotel
10

The best channel manager I ever used in my 20year experience in hotels

GM from 25-49 room Bed & Breakfast & Inn in (Czech Republic)

Verified
2 years ago
Really real time instant update. Easy to operate for management and also reception. User friendly - new receptionist are able to use it after 10 minute training. Multi - property solution provided to see and manage other hotels we have in few click and signing again - staying in same page. Smart solution for more room types without being me...
Country Czech Republic
GM
Medium Hotel
9

D-EDGE

Managing Partner from 50-74 room Extended Stay & Serviced Apartment in Alvor (Portugal)

Verified
2 years ago
Channel Manager is: - EFFICIENTE TOOL - HELPFULL TOOL - ESSENCIAL TO OPTIMIZE OCCUPATION AND REVENUE - CONNECT WITH SEVERAL POTENCIAL PARTNERS
Country Portugal
Managing Partner
Medium Hotel
10

great partner

Director of Sales & Marketing from 50-74 room Resort in Quarteira (Portugal)

Verified
2 years ago
great partner trust, always read and quick on reply and support. very trust system with low risk of mistake and user friendly
Country Portugal
Director of Sales & Marketing
Medium Hotel
9

Trusted Brand

Reservas from 25-49 room in Miomães (Portugal)

Verified
2 years ago
Simple work processes; revenue increase; quality of care; looking for new partners for my business; current tools and market development
Country Portugal
Reservas
Medium Hotel
9

One of the best channel managers in the market.

Revenue Manager from 5 to 9 room City Center Hotel in Fátima (Portugal)

Verified
2 years ago
- Great support ; - Reliable product ; - High number of OTAs connections;
Country Portugal
Revenue Manager
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 22

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

D-edge suite of products are top providers in the tech space globally. I would specially mention their digital marketing and distribution capabilities which are key for a strong revenue management strategy monitoring.

Question:

What differentiates this product or service from the competition?

Answer:

Our connection with D-edge provide our clients with a useful synchronisation between their PMS and Channel Manager or IBE which allows hoteliers using D-edge for distribution to easily receive pricing recommendation and distribute to their different channel mix.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Hotelier should monitor carefully their different sources of business and effectively manage their direct booking channel VS their 3rd parties. Having a one stop shop for digital distribution, monitoring demand and compset should be on the top list for choosing a distribution platform.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 7 recommend
Recommended by
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Sara De Urrutia Global Partner Manager @ Duetto
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Polina Fleminga Partnerships Specialist @ Oaky
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Tom Shanahan ECM @ Avvio
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Sara De Urrutia Account Manager @ Rate Gain
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Cyrille Bellefaix Gérant @ Medialog
RecommendationAvatar
Sara De Urrutia Global Partner Manager @ Duetto
RecommendationAvatar
Polina Fleminga Partnerships Specialist @ Oaky
RecommendationAvatar
Tom Shanahan ECM @ Avvio
RecommendationAvatar
Sara De Urrutia Account Manager @ Rate Gain
RecommendationAvatar
Cyrille Bellefaix Gérant @ Medialog
RecommendationAvatar
Olga Tolle-Rodrigues Sr. Manager, Global Alliances @ IDeaS
RecommendationAvatar
David Gerrard Director, Integrations & Data Quality @ Duetto
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Annika Ylem Co-founder @ GuestJoy
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George Titlow Director of Sales @ HotelTime
Are you a consultant or vendor that recommends D-Edge? Leave a recommendation

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Support

Unverified

D-Edge has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Slow

Recommended

91%

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