ResNexus HMS

4.8 (208 REVIEWS)

HTR Score icon
HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Product Banner

ResNexus HMS

4.8 (208 REVIEWS)

Ranked 10 (out of 65) in Hotel Management Software

The easy and effective all-in-one solution for boutique hoteliers.

User avatar image User avatar image User avatar image

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ResNexus HMS is the #12 most trending product in the Hotel Management Software category (out of 65) and the #426 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

ResNexus has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About ResNexus HMS
Founded in 2004 | Headquarters in Salem (United States) | 35 employees
ResNexus is an easy-to-use cloud-based hotel management software that offers hoteliers a single login solution to help run their property simply and effectively. With ResNexus, you have a wide range of built-in features that are always in sync including a Mobile Friendly Website, ADA Compliant Booking Engine, PMS, Channel Manager, Contactless Checkin, Automatic Email and Text Marketing, Dynamic Pricing, Reputation Management, Payments and more! Trusted by thousands of hoteliers our solution helps provide more reservations and more revenue.

Capabilities

Powerful Built-in Features

Reservations & Comprehensive Filtering

Guest Portal & Messaging

Travel Protection

Powerful Reports

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Online Booking Engine

Booking Engine
The ResNexus booking engine lets you increase revenue and guest satisfaction by beautifully showcasing your rooms, specials, packages and upsells. Only ResNexus let’s your guest shop by date or by special offer with an intuitive step-by-step guide which includes cart abandonment recovery. Collect vehicle information. Our booking engine also includes our exclusive Travel Protection option which provides your property a 100% reimbursement if the guest cancels last-minute due to illness including COVID-19.

INCLUDED

Text Messaging CRM

Guest Messaging Software
Your guests are texting, now so should you. ResNexus Text Messaging allows you to send automated messages to your guests throughout all 5 stages of the traveler journey–Pre-Booking, Post-Booking, Pre-Arrival, Mid-Stay, and Post-Stay. In addition, you can increase your Google, Facebook and TripAdvisor reviews once they leave. Increase reservations and customer satisfaction by using ResNexus Text Messaging!

PREMIUM ADD-ON

Contactless Check-in

Contactless Check-in
ResNexus makes it easy for your property to offer contactless check-in to your guests. They can review and sign your polices, extend their stay, make a payment, and more!

INCLUDED

Automated Email Marketing

Hotel CRM & Email Marketing
Permission-based email and text marketing has become a vital part of business marketing, especially with email being one of the most affordable ways to deliver specials and promotions to your guests. ResNexus has built-in automatic email marketing that makes it easy to keep in contact with your guests and offer specials and promotions.

INCLUDED

Text Messaging Reputation Management

Reputation Management
Using Text Messaging for review management is one of the most powerful reasons to get ResNexus Text Messaging because you can qualify your reviews. With ResNexus, you can qualify that the guest will leave a good review by asking them how their stay was. If they rate it 5 stars, ask for a review. If it was 4 stars or less ask them how you can improve.

PREMIUM ADD-ON

Lightspeed Restaurant POS

Restaurant Management Software
Running your business has never been simpler with Lightspeed's restaurant point of sale solution and hospitality management tools that seamlessly integrate with ResNexus.

PREMIUM ADD-ON

Travel Protection

Booking Engine
Protect your business from last minute cancellations. ResNexus Travel Protection is a limited warranty service that gives your guests and your business 100% refund if the guest has to cancel at the last minute due to an illness or health condition–including COVID-19 infection.

INCLUDED

Group Reservations Pro

Event Management Software
When it comes to group bookings, trying to juggle many separate reservations across your property and keeping up with communication can be challenging. ResNexus Group Reservations Pro makes it easy to organize group bookings for weddings, family reunions, retreats, and more.

INCLUDED

Automatic Yield Management

Revenue Management Systems
ResNexus offers yield management to make your pricing strategy simple and intuitive to implement. You can easily input a number of rules to automatically adjust your rates by a percentage or a dollar amount based on current occupancy and booking windows.

INCLUDED

Payments

Payments Processing Software
Whether you're a hotel, bed and breakfast or campground, we make accepting credit card payments as fast, painless, and as secure as possible. We provide payment processing you can depend on so that you never miss a booking.

INCLUDED

OTA Channel Manager

Channel Managers
ResNexus offers both a commission-free or low commission option.

INCLUDED

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

ResNexus Average ResNexus

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

16

References

56

Featured Customers

Success Stories

profile-empty-state.svg

ResNexus doesn’t have any case studies available

Popularity by Segment

Size

116 | X-Small (1-9 room)

93 | Small (10-24 room)

49 | Medium (25-74 room)

14 | Large (75-199 room)

4 | X-Large (200+ room)

Country

256 | United States of America

8 | Canada

3 | Mexico

2 | Costa Rica

1 | Australia

1 | Panama

1 | United Kingdom

1 | Puerto Rico

1 | India

1 | Morocco

Type

137 | Bed & Breakfast & Inns

42 | Resorts

41 | RV Parks & Campgrounds

30 | Boutiques

28 | Vacation Rentals & Villas

19 | Motels

6 | Luxury Hotels

3 | Hostels

2 | Limited Service & Budget Hotels

1 | Branded Hotels

1 | City Center Hotels

1 | Airport/Conference Hotels

1 | Extended Stay & Serviced Apartments

Region

267 | North America

3 | South America

1 | Europe

1 | Asia Pacific

1 | Oceania

1 | Central America

1 | Africa

Category

208 | Hotel Management Software

203 | Property Management Systems

114 | Website Design

More Products by ResNexus

https://ucarecdn.com/752a5a86-149e-431e-9284-6a1076502609/
https://ucarecdn.com/82f51699-5d2a-4ead-815b-e4875797d62e/
https://ucarecdn.com/0a389946-cb68-4d59-ae9f-bcf238a9a803/

Hotelier Rating

Excellent
254
Very Good
15
Average
5
Poor
1
Terrible
1

Property Size

  • X-Small (116)
  • Small (93)
  • Medium (49)
  • Large (14)
  • X-Large (4)

Country

  • United States of America
    United States of America
    (256)
  • Canada
    Canada
    (8)
  • Mexico
    Mexico
    (3)
  • Costa Rica
    Costa Rica
    (2)
  • Australia
    Australia
    (1)
  • Panama
    Panama
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • India
    India
    (1)
  • Morocco
    Morocco
    (1)

Region

  • North America
    North America
    (267)
  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (1)
  • South America
    South America
    (3)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (1)
10

I highly recommend ResNexus.

Owner from 1 to 4 room Boutique in Marrakesh (Morocco)

Verified
3 days ago
For quite some time, I sought a solution for my small boutique hotel and eventually opted for ResNexus. Transitioning from my previous connectivity provider was seamless, thanks to the expert and highly competent guidance provided by ResNexus throughout the process. Every member of the ResNexus team, particularly TJ da Roza, stood by my sid...
Country Morocco
Owner
X-Small Hotel
10

Exceptional Customer Service and B&B/Hotel Reservation Products

from 5 to 9 room Bed & Breakfast & Inn in Culpeper (United States of America)

Verified
6 months ago
We've been customers using the reservation product for our bed and breaqkfast almost as long as they've been in business. Exceptional Customer Service; Easy to use products; Reasonable cost
Country United States of America
X-Small Hotel
Nathan from ResNexus replied
Steve, it's great to hear from you! Thank you very much, I appreciate you taking the time to leave us a review. We believe in learning, serving, and growing alongside our customers, and you've been with us for quite a while! We've loved serving you and Fountain Hall B&B over the years, and we look forward to continuing to improve for years to come!
10

Checks all the boxes and then some!

Owner from 5 to 9 room Bed & Breakfast & Inn in Provincetown (United States of America)

Verified
7 months ago
I am continually impressed with their variety of products that work together to deliver an integrated platform for my business. I became a customer 4 years ago when I needed a new website. Their website design team were phenomenal and quick in their design and deliverance of a new website including their own integrated booking engine. Reall...
Country United States of America
Owner
X-Small Hotel
Nathan from ResNexus replied
Paul, thank you so much for taking the time to leave us a review! We've loved serving you and the Prince Albert Guest House these past years, and we love hearing success stories like yours. Thank you for sticking with us for all this time as we continue to improve our product and service. It's feedback and suggestions like yours that help us on that path to improvement.
10

Owner review of ResNexus

Owner from 10 to 24 room Resort in Oswego (United States of America)

Verified
7 months ago
The ease of use of the software. I like the booking engine merged with my occupancy map. The staff is very helpful
Country United States of America
Owner
Small Hotel
Nathan from ResNexus replied
Sonia, thanks for the feedback and great review! We appreciate your business!
10

Best customer Service

from 5 to 9 room Bed & Breakfast & Inn in Valparaiso (United States of America)

Verified
7 months ago
They are Courteous They are Helpful They are Quick They are Efficient that about wraps it up and I don't have any more to say
Country United States of America
X-Small Hotel
Nathan from ResNexus replied
Thank you for the review Barbara, you summed it up very nicely! We like to provide the best service and the best product we can, and we love to see customer satisfaction. We've loved serving you and Songbird Prairie B&B Inn and Spa these past years, and we look forward to improving even more as time goes on!
10

Resnexus gives a peace of mind

Owner from 1 to 4 room Bed & Breakfast & Inn in Tobermory (Canada)

Verified
7 months ago
We have been using Resnexus for 4 years. The booking engine takes care of everything. Guests can easily book online and you don't have to worry about anything. Also Resnexus is always improving and they add whatever needed. More important is the great customer service. In short great customer service, ease of use, the professional look of b...
Country Canada
Owner
X-Small Hotel
Nathan from ResNexus replied
I'd like to thank you for leaving such a nice review, Neda! It's fantastic to hear that our booking engine is taking care of a lot of your hassle and worry, and the Orange Bicycle website is looking great! We love serving you and your business, and look forward to continuing to do so for years to come. Thanks again, Neda!
10

ResNexus is the best!

Innkeeper from 5 to 9 room Bed & Breakfast & Inn in Santa Rosa (United States of America)

Verified
7 months ago
Their innovation is a continuing process. They are very responsiveness to new ideas and work towards continuously improving the site..
Country United States of America
Innkeeper
X-Small Hotel
Nathan from ResNexus replied
Larry, thanks for dropping us a review! We really appreciate hearing success stories, so it's great to hear that The Gables Wine Country Inn is doing well with our booking engine. We love serving you and your business, and we appreciate feedback and new ideas so we can continually improve. Thank you very much for 10 great years, and here's to many more!
10

Fantastic Property Management Software

Executive Director from 25-49 room Boutique in Lauderdale-by-the-Sea (United States of America)

Verified
7 months ago
We like the fact the software is relatively user friendly. There is good Customer Support system in place and it is cloud based.
Country United States of America
Executive Director
Medium Hotel
Nathan from ResNexus replied
Paul, thank you so much for the review, I really appreciate it! We're always innovating and adapting, so feedback like yours is very important for us. And it's good to hear that you're pleased with our customer support, it's one of the things we feel sets us apart. We love serving you and High Noon Beach Resort, Paul. Thanks again!
10

Easy to integrate into our website and easy to use.

Manager from 10 to 24 room Resort in June Lake (United States of America)

Verified
7 months ago
1. Easy to integrate into our website 2. all available reports you can produce. 3. integrate POS system in the client managment4. Email marketing. etc...
Country United States of America
Manager
Small Hotel
Nathan from ResNexus replied
George, thanks for the wonder review. We love serving the Silver Lake Resort.
10

Stress-free in every way!

Owner from 5 to 9 room Bed & Breakfast & Inn in Palmer (United States of America)

Verified
7 months ago
I love that I get to decide exactly what I want provided and RezNexus seamlessly makes it happen! The customer service is off the charts as I can have a tiny question or a big one and they are waiting to help me immediately.
Country United States of America
Owner
X-Small Hotel
Nathan from ResNexus replied
Joe, thank you so much for leaving us a review here! The satisfaction that comes with knowing we helped a business achieve their potential is the reason we do it! We love serving you and Alaska's Harvest B&B, and we look forward to learning and growing with you. Thank you for choosing ResNexus!
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 21

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We've found ResNexus to be a highly reliable, adaptable and engaged partner. Their knowledgable staff is always on hand to assist quickly, and their products are comprehensive and easy to use. Don't hesitate to check them out!

Question:

What differentiates this product or service from the competition?

Answer:

ResNexus is one of Airbnb's few Preferred Partners for 2022. ResNexus has demonstrated a dedication to ensuring a high-quality integration, a commitment to continually building out new functionality, and a high level of support. Airbnb and ResNexus frequently collaborate on performance optimization efforts, to ensure that users are getting the most from their ResNexus and the Airbnb experiences.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

ResNexus and Airbnb have a very close working relationship. If you're looking for a PMS that integrates well with Airbnb and who's staff is very knowledgable on how to optimize your listings to perform to the fullest potential on the Airbnb channel, ResNexus is a great pick.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Daniel O'Connor Connectivity Partner Manager @ Airbnb
RecommendationAvatar
Adam Zembruski Owner, Property Management @ Hospiamo
RecommendationAvatar
Daniel O'Connor Connectivity Partner Manager @ Airbnb
RecommendationAvatar
Adam Zembruski Owner, Property Management @ Hospiamo
Are you a consultant or vendor that recommends ResNexus? Leave a recommendation

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Cloudbeds
Cloudbeds

90% recommended by 1577 hotels

Channel Managers
Actabl
Actabl

93% recommended by 1298 hotels

Business Intelligence
Canary Technologies
Canary Technologies

96% recommended by 1235 hotels

Contactless Check-in
+2 more
Asksuite
Asksuite

98% recommended by 514 hotels

Hotel Chatbots
Stayntouch
Stayntouch

94% recommended by 155 hotels

Property Management Systems
The Guestbook
The Guestbook

96% recommended by 137 hotels

Loyalty Programs for Independents
Easyway
Easyway

97% recommended by 127 hotels

Guest Messaging Software
Otelier

This integration hasn’t been verified by ResNexus yet.

Otelier

89% recommended by 101 hotels


PriceLabs
PriceLabs

100% recommended by 39 hotels

VR Dynamic Pricing
+2 more
Directful

This integration hasn’t been verified by ResNexus yet.

Directful

0% recommended by 0 hotels


Support

Verified Support

ResNexus has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

97%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .