Stripe Payments

5.0 (2 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
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Global leader in payment processing.

Stripe is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
5.0/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Stripe Payments is the #4 most trending product in the Payments Processing Software category (out of 42) and the #191 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Stripe’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Stripe Payments
Founded in 2010 | Headquarters in San Francisco (United States) | 3175 employees
Stripe is a fraud resistant payment processing platform that will protect and elevate your business. Millions of companies, from the world's leading hotel providers to cutting edge retailers, use Stripe to accept payments, increase revenue, and generate new business opportunities. With over 3 million users, Stripe aims to streamline business processes and help customers succeed.

Capabilities

Optimize booking conversion

Decrease fraud and recover declines

Integrate payments seamlessly into your platform

Offer guests local payment methods

Automate taxes on your Stripe transactions

Features

Workflow Automation

4/5 features

Payment Methods

4/5 features

Security & Fraud Prevention

4/5 features

Multi-Currency

4/5 features

Adjustments

4/5 features

Available Add-ons & Modules

Checkout + Elements

Payments Processing Software
Use hosted checkout flows, embeddable UI components, and variable payment methods to drive revenue.

INCLUDED

Radar & Adaptive Acceptance

Cyber Security & Fraud Prevention
Rely on ML technology to reduce chargebacks and lower decline rates with automatic card updater.

INCLUDED

Global Payments & Treasury Network

Payments Processing Software
Accept payments in 195 countries with local and alternative payment methods while staying compliant.

INCLUDED

Tax

Hotel Accounting Software
Calculate and collect sales tax, VAT, and GST with one line of code or the click of a button.

INCLUDED

Billing

Payments Processing Software
Create omnichannel experiences that improve efficiency and customer insights.

INCLUDED

Terminal

Payments Processing Software
Unify payments and billing to decrease churn, test new pricing, and create repeat, high-value customers.

INCLUDED

Pricing

Pricing Available By Request

Stripe has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (2)

Country

  • United States of America
    United States of America
    (1)
  • Australia
    Australia
    (1)

Region

  • North America
    North America
    (1)
  • Oceania
    Oceania
    (1)
10

Easy no-fuss payment processing

Manager from 25-49 room Vacation Rentals & Villa in Urangan (Australia)

Verified
8 months ago
We have been using stripe for around 12 months now for our tour booking system. Access is easy, setting up was easy and we receive notification of every booking we receive and payment made via email. Stripe does all the hard work for us. Its like "set and forget" - processing payments and refunds without any hassles at all.
Country Australia
Manager
Medium Hotel
10

Excellent End-to-End Marketplace Platform

President from 50-74 room Boutique in Greenport (United States of America)

Verified
10 months ago
Stripe is much more than just a payment processor, and offers marketplace style businesses the opportunity to provide best-in-class end-to-end money movement activitity, protecting all parties best interests.
Country United States of America
President
Medium Hotel
  • 1

Recommend empty

It looks like Stripe is not recommended by any hotels

Check out the top 10 most recommended Stripe alternatives

Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

STRIPE is particularly easy to set up and integrates easily into pretty much any website: There are a wide range of payment methods: Stripe supports over 135 currencies and 50+ payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay. This means that you can accept payments from customers all over the world. Fraud protection: Stripe has a built-in fraud detection system that helps to protect your business from fraudulent transactions. This can help you to reduce your chargeback rates and protect your bottom line. Real-time reporting: Stripe provides real-time reporting so you can track your sales and payments. This information can help you to make better business decisions and optimize your checkout process. If you're looking for a reliable and easy-to-use way to integrate payments into your website, Stripe is a great option. It offers a wide range of features, a secure platform, and excellent customer support.

Question:

What differentiates this product or service from the competition?

Answer:

Ease of use: Stripe's API is easy to use and well-documented. This makes it easy for developers to integrate Stripe into their websites or web applications. Wide range of payment methods: Stripe supports over 135 currencies and 50+ payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay. This means that you can accept payments from customers all over the world. Fraud protection: Stripe has a built-in fraud detection system that helps to protect your business from fraudulent transactions. This can help you to reduce your chargeback rates and protect your bottom line. Real-time reporting: Stripe provides real-time reporting so you can track your sales and payments. This information can help you to make better business decisions and optimize your checkout process. Scalability: Stripe is designed to scale with your business. As your customer base grows, Stripe can handle the increased volume of payments. Security: Stripe uses industry-leading security measures to protect your customers' data. Support: Stripe offers excellent customer support if you need help with your integration or have any questions about their platform.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

STRIPE provides a seamless payment solution for your direct bookings, so ensure to pair it with a high-performing booking engine to deliver high-conversion levels and make the most of traffic on your website.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Adam Walsh Regional Manager - UK & Europe @ Staah Europe Ltd
RecommendationAvatar
Adam Walsh Regional Manager - UK & Europe @ Staah Europe Ltd
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Support

Unverified

Stripe has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

100%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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