OTA Sync

5.0 (36 REVIEWS)

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HT Score  
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked 18 (out of 311) in Property Management Systems

All-in-one hotel & property management solution

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Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, OTA Sync is the #11 most trending product in the Property Management Systems category (out of 311) and the #265 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

OTA Sync’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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80 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About OTA Sync
Founded in 2021 | Headquarters in Tallinn (Estonia) | 20 employees
OTA Sync is a comprehensive platform for hoteliers and property managers, enabling easy management of OTA channels, front-desk operations, and sales. It allows commission-free direct bookings on your website, a high level of automation and business intelligence, and is accessible as both a web and mobile app for iOS and Android. For a deeper dive, visit OTA Sync. https://otasync.me Ideal solution for hotels with up to 200 rooms.

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Capabilities

Increase visibility on channels with no effort

Discover the power of direct reservations

Automatize everything with our software

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Channel Manager

Channel Manager
Links to all OTA channels through a single control panel, preventing overbooking and errors. This streamlines advertising on over 100+ OTAs, saving time, money, and enhancing global brand visibility

INCLUDED

Booking Engine

Booking Engine
Get direct bookings on your website. Allows your potential guests to book one or more units instantly through easy use of a widget on your website.

INCLUDED

Property Management System

Property Management Systems
Complete control in a single dashboard with unlimited users and homeowner access.

INCLUDED

Banquet & Event Management

Property Management Systems
Manage and monitor the renting of all property spaces such as the conference halls

PREMIUM ADD-ON

Yield Management

Property Management Systems
See your specific room type and rate plan price for the next 12 months and change prices right there by using your preconfigured variations and see the color/variation for the specific day if the variation was applied.

INCLUDED

Guest Experience App

Hotel Guest Apps
Elevate every stay, optimize operations, and drive loyalty with our comprehensive solution for hoteliers and property managers.

PREMIUM ADD-ON

SPA & Wellness Management

Property Management Systems
Tool designed to streamline and enhance the operations of spas, wellness centers, and fitness facilities in the hotel or resort.

PREMIUM ADD-ON

Omni-Channel Inbox

Property Management Systems
Unified inbox that allows users to directly communicate and chat with guests that book over Booking, Airbnb and VRBO.

PREMIUM ADD-ON

Housekeeping Module & App

Property Management Systems
This cutting-edge software is designed to revolutionize housekeeping operations, providing a centralized platform for efficient task assignment, real-time updates on room status, and seamless communication among housekeeping staff. With features like automated cleaning schedules, inventory tracking, and maintenance alerts, our solution ensures that every room meets the highest standards of cleanliness.

PREMIUM ADD-ON

Homeowner Access & Unlimited Users

Property Management Systems
Managing a condo-hotel or simply want to give access to the system to more users than there is in your package.

PREMIUM ADD-ON

Payment Processing

Property Management Systems
Automatically charge virtual cards and guest cards for specific rate plans directly with OTA Sync

PREMIUM ADD-ON

Custom Domain Booking Engine

Property Management Systems
Mask OTA Sync default Booking Engine URL with your custom domain and get Booking Engine hosted on your website.

PREMIUM ADD-ON

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

OTA Sync Average OTA Sync

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Success Stories

0

References

6

Featured Customers

Success Stories

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OTA Sync doesn’t have any case studies available

Popularity by Segment

Size

9 | X-Small (1-9 room)

11 | Small (10-24 room)

14 | Medium (25-74 room)

5 | Large (75-199 room)

Country

16 | Serbia

9 | Montenegro

6 | Croatia

6 | Spain

1 | Ireland

1 | Bosnia and Herzegovina

1 | Poland

Type

11 | Luxury Hotels

8 | City Center Hotels

5 | Boutiques

5 | Extended Stay & Serviced Apartments

4 | Bed & Breakfast & Inns

4 | Branded Hotels

2 | Resorts

2 | Vacation Rentals & Villas

1 | Hostels

1 | Limited Service & Budget Hotels

Region

40 | Europe

Category

37 | Booking Engine

36 | Property Management Systems

More Products by OTA Sync

https://ucarecdn.com/ac841a1f-e75b-41f8-b589-a01c5dc50944/-/crop/1350x843/0,118/-/preview/
https://ucarecdn.com/5ea169e0-675a-4511-b0d2-16a3ecf0219b/-/crop/1350x843/0,118/-/preview/

Hotelier Rating

Excellent
40
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (9)
  • Small (11)
  • Medium (14)
  • Large (5)

Country

  • Serbia
    Serbia
    (16)
  • Montenegro
    Montenegro
    (9)
  • Croatia
    Croatia
    (6)
  • Spain
    Spain
    (6)
  • Ireland
    Ireland
    (1)
  • Bosnia and Herzegovina
    Bosnia and Herzegovina
    (1)
  • Poland
    Poland
    (1)

Region

  • Europe
    Europe
    (40)
10

The system is for every recommendation

Sales Manager from 10 to 24 room Boutique in Budva (Montenegro)

Verified
20 days ago
I use this system for all hotels/apartments with which I conduct online sales. It is excellent for work, simple and has everything necessary for the operation of a hotel with 100+ rooms. The tool that makes work easier for me is a nice and simple booking engine.
Country Montenegro
Sales Manager
Small Hotel
10

Recomendetion for everything.

Manager from 100 to 199 room Branded Hotel in Beograd (Serbia)

Verified
21 days ago
We have been using the OtaSync system for 5 years and we are satisfied as a client. They release new updates every month and are actively working on improving the system. The system is now great and for every recommendation. We use their PMS, channel manager and booking engine.
Country Serbia
Manager
Large Hotel
10

The most complete program on the market

Owner from 10 to 24 room Vacation Rentals & Villa in Okrug Gornji (Croatia)

Verified
23 days ago
What I like the most is the comprehensiveness of the system, which is a channel manager, PMS and booking engine in one. They also have reports for every aspect of the business. We easily mastered all the necessary functions and the new receptionists adapt in record time.
Country Croatia
Owner
Small Hotel
10

User-friendly mobile app!

Sales manager from 10 to 24 room Resort in (Bosnia and Herzegovina)

Verified
1 months ago
Amazing PMS! We got all we need. Also, for our resort in mountain mobile app is super helpful. We manage hotel business on the go. All recommendations.
Country Bosnia and Herzegovina
Sales manager
Small Hotel
10

Easy to use hotel management system

Front Desk Manager from 10 to 24 room Luxury Hotel in Tivat (Montenegro)

Verified
1 months ago
This system is easy to implement, a lot of our team has previously used Opera on premise, but with OTA Sync we get more functionalities and system is way more user friendly for small hotels like ours. Booking engine is connected with Google which super useful.
Country Montenegro
Front Desk Manager
Small Hotel
10

Switched to cloud based

Receptionst from 25-49 room Boutique in Prijevor (Montenegro)

Verified
1 months ago
Easy to use, multiple automations, integrated with all necessary channels and fiscalization. Booking engine is super easy to set up and new employees can onboard fast.
Country Montenegro
Receptionst
Medium Hotel
10

Perfect

Manager from 10 to 24 room Luxury Hotel in Beograd (Serbia)

Verified
2 months ago
I have switched from on-premise PMS and channel manager to OTA Sync. Great support, reliable software, super easy to use.
Country Serbia
Manager
Small Hotel
10

OTA Sync: Innovation and Efficiency in Hotel Management

Main Receptionist from 25-49 room City Center Hotel in Barcelona (Spain)

Verified
2 months ago
OTA Sync is an effective tool for accommodation management, allowing you to synchronize rates, availability and reservations on multiple online platforms such as Booking.com, Airbnb and Expedia. It stands out for its intuitive interface, accessible to users of all technological levels, and its ability to minimize the risk of overselling. It...
Country Spain
Main Receptionist
Medium Hotel
10

10/10

Manager from 10 to 24 room Extended Stay & Serviced Apartment in Beograd (Serbia)

Verified
3 months ago
CM, PMS and BE are all in one. CM, PMS and Booking engene are united in one system covering all our needs.
Country Serbia
Manager
Small Hotel
10

OTA Sync is an example of why we should try something new now and there

General Manager from 75-99 room Luxury Hotel in Barcelona (Spain)

Verified
3 months ago
Approached by their sales team on the trade fair FITUR in Madrid we thought that their story is too good to be true, later when we checked the demo and when they had ad answer to every our need and question we decided to give it a try for 14 days. Our employees were amazed with easy of use and simplicity while having all the neccassery stuf...
Country Spain
General Manager
Large Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.

Question:

What differentiates this product or service from the competition?

Answer:

They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.

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Recommended by
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Didier Van den Hove CEO @ KUNAS PMS
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Artem Moroz Business Development Manager @ ChargeAutomation
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Akin Oguntuase Executive Director @ PropertyListHub Nigeria LTD
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Didier Van den Hove CEO @ KUNAS PMS
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Artem Moroz Business Development Manager @ ChargeAutomation
RecommendationAvatar
Akin Oguntuase Executive Director @ PropertyListHub Nigeria LTD
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Support

Unverified

OTA Sync has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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Response Time

Less than a day

Recommended

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