Sirvoy

4.8 (18 REVIEWS)

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HT Score  
0 out of 100
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All-in-One Hospitality Management System, Channel Manager and Booking Engine

Sirvoy is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

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Achievements

Trending Product

This vendor's trending score is rising, Sirvoy is the #18 most trending product in the Property Management Systems category (out of 311) and the #458 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Sirvoy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Sirvoy
Founded in 2008 | Headquarters in Ireland | 40 employees
Sirvoy is an easy-to-use Hospitality Management System for accommodation providers like hotels, B&Bs and hostels. Sirvoy's front desk solution provides a user-friendly interface to facilitate the entire guest journey. Our objective is to offer easy-to-use software at a low price, which fills the needs of small to medium-sized hotels and similar businesses. With Sirvoy, you can effortlessly capture online bookings through our advanced booking engine. Plus, it simplifies daily administration tasks, so you can focus on what matters most. Sirvoy also has a dedicated channel manager which is connected to large channels like Booking.com and Expedia.com as well as GDS and TripAdvisor. Hundreds more booking channels are available through our partners and reservations and availability are updated automatically. Your front desk will enjoy using the simple intuitive system and taking advantage of the great customer support offered as part of the system. Key features for hoteliers include a robust hospitality management system, connections with major payment providers, booking management, channel management, payment processing and functionality for mobile devices. There's even an integrated one-page website builder for an instant online presence. Enhance guest experiences and streamline workflows with our cloud-based hotel booking system. Discover the future of Hospitality Management with Sirvoy.

Capabilities

All in One Hospitality Management System

Booking Engine

Channel Manager

Website Builder

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sirvoy Average Sirvoy

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Hotelier Rating

Excellent
15
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (10)
  • Small (7)
  • Medium (1)

Country

  • United States of America
    United States of America
    (4)
  • Australia
    Australia
    (3)
  • Thailand
    Thailand
    (2)
  • Malta
    Malta
    (1)
  • Belize
    Belize
    (1)
  • Indonesia
    Indonesia
    (1)
  • Sweden
    Sweden
    (1)
  • Argentina
    Argentina
    (1)
  • Denmark
    Denmark
    (1)
  • Tanzania
    Tanzania
    (1)
  • Spain
    Spain
    (1)

Region

  • North America
    North America
    (4)
  • Europe
    Europe
    (4)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (3)
  • South America
    South America
    (1)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (1)
10

Channel Manager - property Management Systems

Property owner from 1 to 4 room Boutique in

Verified
20 days ago
Customer Service is incredible, it is like having a tech person sitting next to me. It is fast and super reliable. I especially love the videos and onboarding process, it is my first time setting up a channel manager and it was so easy to follow the steps.. The system is comprehensive enough to manage a large property portfolio and is the n...
Property owner
X-Small Hotel
10

I Absolutely love this program

Owner from 5 to 9 room Motel in Gilgandra (Australia)

Verified
23 days ago
I run a small 9 room motel in Gilgandra Mid Western NSW and this program ticks all the boxes. I have used RMS before but I find this easier to navigate and the support is instantaneous and really helpful - I 100% recommend this program.
Country Australia
Owner
X-Small Hotel
10

Great customer service

Business owner from 1 to 4 room Bed & Breakfast & Inn in Gratallops (Spain)

Verified
24 days ago
The system is super intuitive and offers high quality multi language user interface for the consumer customer. Moreover, the customer service has been very fast and friendly, I even got help during the weekend. We tested several options, and this was by far the easiest to use & offers all the options I need now and can imagine using in the...
Country Spain
Business owner
X-Small Hotel
8

Easy to use! Great customer service!

Marketing Manager from 5 to 9 room Boutique in Utende (Tanzania)

Verified
1 months ago
I like how it easy it is to use and navigate through. Everything is straightforward which is very nice. I also really appreciate the customer care which makes like easy when i have any questions. Its always nice to quickly chat with someone and get all the answers I need. The system overall has everything you need to manage bookings. This i...
Country Tanzania
Marketing Manager
X-Small Hotel
10

Amazing Customer Service

Administrator from 1 to 4 room Boutique in Huonville (Australia)

Verified
1 months ago
Easy to contact through the Chat option. Fast responses and provision of link to further articles to help and refer back to when required. Staff take the tie to listen to your request and tailor the response to suit. They will look at your system and check that there hasn't been an error made in any of your inputs. Some of the best customer...
Country Australia
Administrator
X-Small Hotel
10

Switching to Sirvoy as our primary Property Management System (PMS) has been a game-changer for our operations, highlighting a paradigm shift in our approach to hospitality management. Over the initial fortnight, the transition to Sirvoy was characterized by an ease that surpassed our expectations. The platform’s intuitive design, complemented by its robust 24/7 support system, not only streamlined our day-to-day operations but also ensured that any potential issues were swiftly addressed, often preemptively. The array of integrations offered by Sirvoy, from online booking engines to payment processing, was seamlessly incorporated into our existing workflows, exemplifying the system’s adaptability and its understanding of the hospitality sector's intricacies. This period of integration and familiarization with Sirvoy underscored its indispensable role in enhancing operational efficiency, offering an insightful glimpse into the future of hospitality management — a future where technology and user-centric support converge to create unparalleled service quality and operational excellence.

Vært from 25-49 room Hostel in Frederiksværk (Denmark)

Verified
1 months ago
What I appreciate most about Sirvoy is its comprehensive suite of features that cater to every aspect of property management. The system's 24/7 support stands out, providing immediate, expert assistance whenever needed, which is a boon for any hospitality business operating around the clock. The intuitive design of the interface makes navig...
Country Denmark
Vært
Medium Hotel
10

Easy, clear and concise!

Owner from 5 to 9 room Boutique in Los Potreros (Argentina)

Verified
1 months ago
We have now used SIRVOY as our main booking system for three years. It delivers exactly what we are looking for at all levels. Clear, precise and not overcrowded with functions that we do not need. Most importantly of all it works well on poor internet. Indispensable when running a resort in the middle of nowhere!
Country Argentina
Owner
X-Small Hotel
10

Easy to use

CEO from 10 to 24 room Boutique in (Sweden)

Verified
1 months ago
With its user-friendly interface and robust features, Sirvoy stands out as a top contender in its price range. One of the standout features of Sirvoy is its intuitive design, which makes navigating the system a breeze. Whether you're managing bookings, processing payments, or generating reports, everything is neatly organized and easily ac...
Country Sweden
CEO
Small Hotel
8

Straightforward and Simple to Use

Operations Manager from 10 to 24 room Boutique in Wasilla (United States of America)

Verified
1 months ago
Sirvoy makes it simple to add and modify accommodations, update our prices, and integrate into our website. Sirvoy makes managing a hotel booking platform simple and accessible. On the rare chance that I need to speak with customer service, they are readily available.
Country United States of America
Operations Manager
Small Hotel
10

Superb tools

Reservation Manager from 5 to 9 room Resort in (Indonesia)

Verified
1 months ago
We are absolutely delighted to utilize Sirvoy as our chosen villa booking system and management solution. Its user-friendliness is truly exceptional, making it a breeze to access information with utmost clarity. Sirvoy's array of tools, including a remarkably straightforward website builder, efficiently optimizes our booking management proc...
Country Indonesia
Reservation Manager
X-Small Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Unverified

Sirvoy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

97%

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