M3 (Insight)

4.4 (160 REVIEWS)

HTR Score icon
HT Score  
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Anna, Justin, Kathey + 16 more experts recommend M3

Read Recommendations
Product Banner

M3 (Insight)

4.4 (160 REVIEWS)

Ranked 5 (out of 62) in Business Intelligence

M3 Insight – A Single Source for Accurate Data

User avatar image User avatar image User avatar image

Ratings Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Insight) is the #5 most trending product in the Business Intelligence category (out of 62) and the #170 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About M3 (Insight)
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 Insight is a self-service business intelligence application for hotel management companies and owners that centralizes data and is the single source of truth for a hotelier’s portfolio. Insight also enables hoteliers to report on data from some of the industry’s most recognized data providers, including M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and 3rd Party Labor Data. Insight removes the struggle of gathering and managing data from multiple systems so hoteliers can quickly gain insights when needed.

Capabilities

Easy Hospitality Specific Integrations

Industry Standard Dashboards

Robust Formula Builder

M3 Insight App

Self-Service and Single Source Intelligence

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

Customized Technology

Easy Integration and becomes a single source for your data. Insight brings your data from Accounting Core, Time Management, PMS, GSS, and STR into one place Customized Dashboard Reporting allows you to build your own dashboard to create a variety of fully customizable charts, graphs, and indicators to share across your organization Data Management self-service gives you the ability to create your own account groupings to manage your own data, your way

INCLUDED

Business Enhancing

Robust Formula Builder enables hoteliers to create any KPI they can think of and use it in a visual dashboard Scheduled Reports allows hoteliers to share and schedule reports and dashboards. Users receiving the scheduled reports will receive them via email KPI Pulse Alerts sets up an alert notification for specific Key Performance Indicators. Dictate a threshold Pulse Alert that will notify team members once the KPI crosses the barometer

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

M3 Average M3

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

2

Success Stories

6

References

9

Featured Customers

Popularity by Segment

Size

10 | X-Small (1-9 room)

6 | Small (10-24 room)

29 | Medium (25-74 room)

236 | Large (75-199 room)

196 | X-Large (200+ room)

Country

479 | United States of America

18 | Canada

2 | Cayman Islands

2 | United Kingdom

2 | Philippines

2 | India

1 | Bahamas

1 | Denmark

Type

323 | Branded Hotels

104 | Limited Service & Budget Hotels

101 | Bed & Breakfast & Inns

68 | Luxury Hotels

58 | Resorts

52 | Boutiques

42 | Airport/Conference Hotels

39 | Extended Stay & Serviced Apartments

20 | Hostels

14 | City Center Hotels

14 | Motels

10 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

2 | Casinos

Region

497 | North America

4 | Asia Pacific

3 | Europe

3 | Central America

Category

437 | Hotel Accounting Software

160 | Business Intelligence

157 | Scheduling & Labor Management

More Products by M3

https://ucarecdn.com/d2047f0a-4c3f-4948-8793-a6297ff9f481/
https://ucarecdn.com/ff72c352-8903-414b-b733-2c750f2b6ef9/
https://ucarecdn.com/500d3967-0fed-4ed5-98a2-a4aa8c63fc5f/

Hotelier Rating

Excellent
361
Very Good
66
Average
45
Poor
27
Terrible
18

Property Size

  • X-Small (10)
  • Small (6)
  • Medium (29)
  • Large (236)
  • X-Large (196)

Country

  • United States of America
    United States of America
    (479)
  • Canada
    Canada
    (18)
  • Cayman Islands
    Cayman Islands
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Philippines
    Philippines
    (2)
  • India
    India
    (2)
  • Bahamas
    Bahamas
    (1)
  • Denmark
    Denmark
    (1)

Region

  • North America
    North America
    (497)
  • Europe
    Europe
    (3)
  • Asia Pacific
    Asia Pacific
    (4)
  • Central America
    Central America
    (3)
10

great customer service

AP Coordinator from 10 to 24 room Luxury Hotel in Mumbai (India)

Verified
4 months ago
M3 Tech support is always available quickly. They advise you how to fix whatever problem you are having or they fix it foryou. You will have your problems resolved quickly.
Country India
AP Coordinator
Small Hotel
Travis from M3 replied
Thank you for the review! We are proud of how strong our Support team is and will continue to be there to support! M3 has also made critical improvements in our imaging module with great results. As always with any issue please reach out to [email protected] and we will be there.
10

Great tool for accounting and forecast

General Manager from 100 to 199 room Branded Hotel in Maple Grove (United States of America)

Verified
4 months ago
- Ease of entering invoices - Simple way to see if invoice is paid - Great for hotel daily data showing.
Country United States of America
General Manager
Large Hotel
Travis from M3 replied
Thank you for the review and feedback! We are glad to hear how well your daily data is shown! And as always we will continue to work to ensure our products pull and show correct data as efficiently as possible.
10

Great Product All The Way Around

General Manager from 100 to 199 room Boutique in Tampa (United States of America)

Verified
4 months ago
I like that the systems are very user friendly, even with little to no training. I also appreciate that support for any troubleshooting issues is almost always availible same day.
Country United States of America
General Manager
Large Hotel
10

M3 survey

President Encore Hospitality from 500+ room Branded Hotel in Dallas (United States of America)

Verified
4 months ago
staff is great to work with. The accounting software is great for hotels and restaurants and the business applications like Labor Productivity are extremenly useful.
Country United States of America
President Encore Hospitality
X-Large Hotel
10

Finance

General Manager from 100 to 199 room Bed & Breakfast & Inn in Franklin (United States of America)

Verified
4 months ago
M3 is really easy to use and see where you stand year to date. Payroll is very easy to update and process.
Country United States of America
General Manager
Large Hotel
9

Useful tool

General Manager from 500+ room Bed & Breakfast & Inn in Toronto (Canada)

Verified
4 months ago
I like having the GL accessible as well for the financial wizard in the one module so all is at hand
Country Canada
General Manager
X-Large Hotel
10

Easy to use

General Manager from 100 to 199 room Branded Hotel in Auburn (United States of America)

Verified
4 months ago
I like how easy it is to use. I referred my hotel owners to M3 for all of their other properties. I have used M3 for a number of years and the service dept is very consistent. They are extremely helpful when I have had issues. It is nice to be able to drill down into each section to see details of what is in the category.
Country United States of America
General Manager
Large Hotel
Travis from M3 replied
Thank you for the amazing review! We take pride in our solid Support department and are happy to hear how well it works for you and your hotel owners! We are looking forward to many more years working together!
7

M3

Accounting/HR from 100 to 199 room Branded Hotel in Overland Park (United States of America)

Verified
4 months ago
The staff at M3, specifically Greg Norris, is great to work with. He resolves my issues quickly & efficiently. Thanks!
Country United States of America
Accounting/HR
Large Hotel
Travis from M3 replied
Thank you for your feedback. We are proud of the work Greg Norris does, as well as the work of the other 250+ members of the M3 community. Our goal is to always exceed customer expectations and ensure the most positive user experience possible. We have recently released significant infrastructure and functionality enhancements to the document imaging module. It is our hope that these investments and enhancements solved your issues. If not, please feel free to reach out to us at [email protected] and we’d be happy to research your specific issues.
10

Great Experience

General Manager from 100 to 199 room Bed & Breakfast & Inn in Cincinnati (United States of America)

Verified
4 months ago
Literally bragged to a colleague (who works for a different management company) about the ease of use with M3. Reporting and AP functions are super simple.
Country United States of America
General Manager
Large Hotel
Travis from M3 replied
Thank you for the great review! Nick, and our awesome Support department are an integral part of what makes M3 great!
7

M3 is a good accounting system but could be great with better access to human support

Controller from 75-99 room Bed & Breakfast & Inn in Memphis (United States of America)

Verified
4 months ago
I think M3 is very easy to learn and use. It is easy to access from anywhere and is very functional. The reporting function is good and provides me with the information I need to evaluate my hotels performance.
Country United States of America
Controller
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 16

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

M3 provides a state of the art software solution for the hoteliers of today. Focusing on cloud-based innovations, M3 is able to offer an entire analysis with integrations, showcasing their strengths in the accounting sphere of hospitality.

Question:

What differentiates this product or service from the competition?

Answer:

M3 stands out in their strengths of optimization toward enhancing hoteliers accounting software. M3’s dedication to the hospitality industry showcases an unwavering commitment to both vendors and partners.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Our partnership with M3 is based on our co-primary objective of providing hoteliers with a one stop solution for their property management and accounting needs. M3 has worked with us and our team to create an integration for hoteliers as a one-stop solution. I would recommend their team and system.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 16 recommend
Recommended by
RecommendationAvatar
Anna Clark Marketing Manager @ HotelKey
RecommendationAvatar
Justin Call Chief Legal Officer & SVP of Key Partnerships @ Actabl
RecommendationAvatar
Kathey Palmer Chief Growth Officer @ Inova Payroll, Inc.
RecommendationAvatar
Laura Resco Director - Hotel Intelligence Americas @ HotStats
RecommendationAvatar
Leah Streeval Events Manager @ Inova
RecommendationAvatar
Anna Clark Marketing Manager @ HotelKey
RecommendationAvatar
Justin Call Chief Legal Officer & SVP of Key Partnerships @ Actabl
RecommendationAvatar
Kathey Palmer Chief Growth Officer @ Inova Payroll, Inc.
RecommendationAvatar
Laura Resco Director - Hotel Intelligence Americas @ HotStats
RecommendationAvatar
Leah Streeval Events Manager @ Inova
RecommendationAvatar
Glen Wetherall Partner Marketing Manager @ Paymerang
RecommendationAvatar
Jeannette King Marketing Manager @ HotStats
RecommendationAvatar
Melanie Crow SVP Sales Enablement @ Inova Payroll, Inc.
RecommendationAvatar
Sarah Duguay Marketing & Communications Specialist @ WebRezPro Property Management System
RecommendationAvatar
Jesse LaJoye VP, Channel Partnerships @ Trinteech
RecommendationAvatar
Michael Grove COO @ Hotstats
RecommendationAvatar
Colleen Crist VP Partnerships @ Paymerang
RecommendationAvatar
Alexis Werner Strategic Accounts Manager @ SIB Fixed Cost Reduction
RecommendationAvatar
Stuart Ethridge EVP - Strategic Partners @ Netchex
RecommendationAvatar
Melanie Crow SVP Sales Enablement @ Inova Payroll
RecommendationAvatar
Michael Prall Vice President @ Paymerang
RecommendationAvatar
Christian Johnson Vice President of Channel Partnerships @ SIB Fixed Cost Reductions
RecommendationAvatar
Melanie Smith Clary Partner Marketing Lead @ Netchex
RecommendationAvatar
Rebecca Ellis Channel Manager @ Trintech
Are you a consultant or vendor that recommends M3? Leave a recommendation

Posts

logo

M3

3 weeks ago

Energage Named M3 A Winner of the 2024 Top Workplaces USA

post image
logo

M3

1 month ago

M3 Announces Two New Executive Team Members

post image
logo

M3

1 month ago

M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business

post image
logo

M3

3 months ago

M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards

post image
logo

M3

5 months ago

M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform

post image
logo

M3

6 months ago

M3 and Trintech Release New Enhancements to Streamline Financial Processes

post image
logo

M3

7 months ago

M3 Announces Promotion of Two Senior Executives

post image
logo

M3

7 months ago

A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting

post image
logo

M3

10 months ago

M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry

post image
logo

M3

11 months ago

M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®

post image
logo

M3

1 year ago

M3 Announces Upcoming 2023 Conference Season Attendance

post image
logo

M3

1 year ago

M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business

post image
logo

M3

1 year ago

M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards

post image
logo

M3

1 year ago

M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone

post image
logo

M3

1 year ago

GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio

post image
logo

M3

1 year ago

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

post image
logo

M3

1 year ago

M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist

post image
logo

M3

1 year ago

M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App

post image
logo

M3

1 year ago

M3 Eases Back-Office Processes For Summit Hospitality

post image
logo

M3

1 year ago

M3 Releases New Features Within Budget and Forecast Tool

post image
logo

M3

1 year ago

M3 Aids GF Hotels & Resorts in Exponential Growth

post image
logo

M3

1 year ago

3 Strategies to Reduce Mail Related Check Fraud at Your Hotel

post image
logo

M3

1 year ago

M3 Adds 7,000th Hotel as Record Growth Continues

post image
logo

M3

1 year ago

M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award

post image
logo

M3

1 year ago

M3 Releases New Features Within Labor Management Mobile App

post image
logo

M3

1 year ago

M3 Recognized as Top Employer in Greater Atlanta Area

post image
logo

M3

1 year ago

M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®

post image
logo

M3

1 year ago

M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution

post image
logo

M3

2 years ago

M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process

post image
logo

M3

2 years ago

M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org

post image
logo

M3

2 years ago

M3 Announces Keynote Speaker for 2022 Partners’ Meeting

post image
logo

M3

2 years ago

M3’s New Mobile App Takes the Work out of Labor Management

post image
logo

M3

2 years ago

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

post image
logo

M3

2 years ago

M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers

post image
logo

M3

2 years ago

M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas

post image
logo

M3

2 years ago

How To Choose a Hotel Accounting Package

post image
logo

M3

2 years ago

M3 Receives National Recognition as Top 2021 Employer

post image
logo

M3

2 years ago

M3 Looks Ahead to 2021 AAHOA Convention

post image
logo

M3

2 years ago

M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards

post image
logo

M3

2 years ago

M3 Welcomes Over 25 New Accounting Core Customers

post image
logo

M3

2 years ago

M3 Launches Labor Management Mobile App

post image
logo

M3

2 years ago

M3 Donates $100,000 to Support India COVID-19 Relief

post image
logo

M3

2 years ago

M3 Welcomes Sage Hotel Management to Growing Customer Base

post image
logo

M3

3 years ago

How Hoteliers Should React to New Forecasting Challenges in 2021

post image

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Cloudbeds
Cloudbeds

90% recommended by 1575 hotels

Channel Managers
+2 more
Actabl
Actabl

93% recommended by 1298 hotels

Scheduling & Labor Management
Oracle Hospitality
Oracle Hospitality

91% recommended by 527 hotels

Property Management Systems
Mews
Mews

91% recommended by 465 hotels

Property Management Systems
innRoad
innRoad

88% recommended by 341 hotels

Property Management Systems
RMS
RMS

86% recommended by 329 hotels

Hotel Management Software
HOTELTIME
HOTELTIME

94% recommended by 295 hotels

Restaurant Management Software
WebRezPro
WebRezPro

94% recommended by 209 hotels

Property Management Systems
Stayntouch
Stayntouch

94% recommended by 153 hotels

Property Management Systems
InnQuest
InnQuest

85% recommended by 110 hotels

Hotel Management Software

Support

Verified Support

M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

88%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .