WebRezPro

4.7 (201 REVIEWS)

HTR Score icon
HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Miguel, Neal, [email protected] + 23 more experts recommend WebRezPro

Read Recommendations
Product Banner

WebRezPro™ is a powerful, cloud-based property management system designed for properties of all types and sizes. The fully integrated and automated solution saves lodging operators time and increases revenue by streamlining and modernizing daily operations.

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, WebRezPro is the #8 most trending product in the Property Management Systems category (out of 317) and the #210 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About WebRezPro
Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees
WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, secure and affordable solution that includes a fully integrated, commission-free online booking engine, connects with other hotel systems, is optimized for mobile devices, and is backed by a helpful and responsive technical support team every step of the way.

Capabilities

Automate front desk operations

Drive more online bookings and revenue

Guest self-check-in

Rate and revenue management

Housekeeping

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

ActivityEngine

Property Management Systems
Whether you package activities with accommodation or sell room and activity bookings separately, WebRezPro’s ActivityEngine Module makes managing both your room and activity reservations a breeze. From bookings to billing, we’ve got you covered.

PREMIUM ADD-ON

Owner Payout Module

Vacation Rental Software
Whether dealing with single or multiple ownership scenarios, WebRezPro’s Owner Payout Module automatically tracks owner revenue and charges, and generates owner payout statements, saving property managers a lot of time in the office.

PREMIUM ADD-ON

Commission-Free Booking Engine

Booking Engine
WebRezPro’s commission-free hotel booking engine checks all the boxes for today’s online travel planner. Unit slideshows, bookable maps, multiple currencies and add-on products/services are just a few advantages.

INCLUDED

WebRezPro Websites

Website Design
WebRezPro's experienced web designers bring together a professional understanding of design, technology and user experience to turn your vision into a beautiful, fully functional website that reflects your business' unique identity.

PREMIUM ADD-ON

Centralized Administration Module

Property Management Systems
WebRezPro's centralized admin module allows designated employees to switch between member properties without having to log in and out of each hotel’s system. Employees can access a centralized guest profile database, search availability across all member properties and standardize operations across the group.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

WebRezPro Average WebRezPro

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

6

Success Stories

10

References

20

Featured Customers

Popularity by Segment

Size

21 | X-Small (1-9 room)

79 | Small (10-24 room)

67 | Medium (25-74 room)

24 | Large (75-199 room)

5 | X-Large (200+ room)

Country

124 | United States of America

77 | Canada

4 | Mexico

3 | Turks and Caicos Islands

3 | Belize

2 | Barbados

2 | United Kingdom

2 | Anguilla

2 | Costa Rica

1 | Cayman Islands

1 | Tanzania

1 | Micronesia

1 | Fiji

1 | Turkey

Type

69 | Bed & Breakfast & Inns

51 | Resorts

47 | Boutiques

44 | Motels

19 | Vacation Rentals & Villas

12 | Luxury Hotels

10 | City Center Hotels

10 | Limited Service & Budget Hotels

7 | Hostels

7 | RV Parks & Campgrounds

6 | Extended Stay & Serviced Apartments

5 | Airport/Conference Hotels

3 | Branded Hotels

3 | Casinos

Region

205 | North America

11 | Central America

2 | Europe

2 | Oceania

2 | South America

1 | Middle East

1 | Africa

Category

201 | Property Management Systems

154 | Hotel Management Software

More Products by WebRezPro

https://ucarecdn.com/45256b40-929e-4ec7-8411-a03535e13653/-/crop/1372x858/0,0/-/preview/
https://ucarecdn.com/6afe315b-ef23-4cf0-b0f7-08fbbefc5ae3/-/crop/1372x858/2,0/-/preview/

Hotelier Rating

Excellent
188
Very Good
23
Average
14
Poor
1
Terrible
0

Property Size

  • X-Small (21)
  • Small (79)
  • Medium (67)
  • Large (24)
  • X-Large (5)

Country

  • United States of America
    United States of America
    (124)
  • Canada
    Canada
    (77)
  • Mexico
    Mexico
    (4)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (3)
  • Belize
    Belize
    (3)
  • Barbados
    Barbados
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Anguilla
    Anguilla
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Cayman Islands
    Cayman Islands
    (1)
  • Tanzania
    Tanzania
    (1)
  • Micronesia
    Micronesia
    (1)
  • Fiji
    Fiji
    (1)
  • Turkey
    Turkey
    (1)

Region

  • North America
    North America
    (205)
  • Europe
    Europe
    (2)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (2)
  • Central America
    Central America
    (11)
  • Africa
    Africa
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like WebRezPro for its diverse and easy-to-use system that integrates with numerous third-party platforms, enhancing both revenue management and operational efficiency. Users highlight the platform's capability for custom features and robust reporting tools, despite some experiencing slower performance with additional modules. The software's continuous updates, training videos, and responsive customer service make it a preferred choice, though improvements are needed in user interface aesthetics, mobile accessibility, and specific functionalities like group bookings and activity management.

AI-generated from the text of customer reviews

User friendliness and training
Customer support
Custom features and upgrades
Reporting capabilities
Integration with third-party platforms
Interface design
Activity management
Group bookings and folios
Mobile accessibility
Slower performance with additional modules
10

Easy to use

Manager from 10 to 24 room Resort in Tobermory (Canada)

Verified
3 months ago
Customer service is immediate and outstanding. The system is diverse, yet easy to use. The price is very reasonable. WebRezPro is constantly upgrading, improving and adding new features so that the platform is always up to date with the latest technology. WebRezPro offers numerous integrations to use with the platform.
Country Canada
Manager
Small Hotel
Sarah from WebRezPro replied
Thank you for your detailed feedback! We're thrilled you appreciate our customer service, system usability, and ongoing updates. We're addressing the activity engine speed issues and are optimistic about the improvements. It's great to hear our custom features significantly enhance your experience, allowing you to stay innovative with us. Your loyalty to WebRezPro is highly valued, and we look forward to continually serving your needs.
10

Rhode Island Owner/GM Review of WebRezPro

Owner/GM from 10 to 24 room Boutique in Newport (United States of America)

Verified
3 months ago
Customer service and ease of use. Mike and his team Patrick, Lesley, Vanessa and everyone else are amazing!
Country United States of America
Owner/GM
Small Hotel
Sarah from WebRezPro replied
Thank you so much for updating your review! We are pleased to let you know that we do have an integration to Google’s free booking links and paid Google Hotel Ads.
10

Outstanding Marketing & Analytics Support

Marketing & /Sales from 50-74 room Motel in (Canada)

Verified
3 months ago
The geographic breakdown information available from WebRezPro Custom Reports is easily accessed and valuable. I love the capacity to stylize my own reports within the system. I'm especially impressed by the ease of navigation for an old boy like me who in not a tekkie. But best of all is the immediate responses I've received for "help" requ...
Country Canada
Marketing & /Sales
Medium Hotel
10

The Negative Side of WebRezPro

General Manager from 10 to 24 room Resort in Rio Frio (United States of America)

Verified
3 months ago
You want to know what I like about WebRezPro? Absolutely Everything! Customer Service was what we were in search of after two other companies failed in this area, and we definitely found the best of the best! My time and WRP functioning properly at all times are crucial to my success, and if I have any issues (all have been user (me) error)...
Country United States of America
General Manager
Small Hotel
Sarah from WebRezPro replied
Thank you so much for taking the time to write a review about WebRezPro! It is so nice to hear that WebRezPro suits your property's needs perfectly. We strive to provide great support for our clients, and we're happy that our team has been there to assist you when needed.
10

Best Choice WRP!

Assistant General Manager from 50-74 room City Center Hotel in Mackinac Island (United States of America)

Verified
3 months ago
-Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continual...
Country United States of America
Assistant General Manager
Medium Hotel
10

Best PMS

Owner/Treasurer from 25-49 room Bed & Breakfast & Inn in Salem (United States of America)

Verified
3 months ago
Great customer service, always very helpful whenever we call. So easy to use and understand, even for new employees. They are always one step ahead with up to date tools and needs. We have been using Webrezpro for 11 + years and are completely satisfied.
Country United States of America
Owner/Treasurer
Medium Hotel
10

Absolutely love working with this reservation system. It is so user friendly

Manager from Motel in Indialantic (United States of America)

Verified
3 months ago
The Staff at Webrezpro are absolutely amazing. They always reply to any questions or issues I may have in a timely manner and always help me to resolve/learn what I need to know.
Country United States of America
Manager
10

Very responsive and reliable

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Seattle (United States of America)

Verified
3 months ago
I like the fact that every time that we bring a discrepancy or error, they help to fix it and get back to us in timely matter. Their answer it's always positive and help us to find a solution. I like that we can call them, or email them and they will always get back to us. They help us multiple time with training, or understanding the ma...
Country United States of America
Assistant General Manager
Large Hotel
10

Great team!

General Manager from 10 to 24 room Bed & Breakfast & Inn in East Hampton (United States of America)

Verified
6 months ago
They are easy to reach, extremely well versed in their subjects and I always end up with the answers I need.
Country United States of America
General Manager
Small Hotel
10

- Great customer service!

General Manager / Innkeeper from 5 to 9 room Bed & Breakfast & Inn in Sidney (Canada)

Verified
6 months ago
- Great customer service! - Helpful easy to follow video tutorials, great for staff training!
Country Canada
General Manager / Innkeeper
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 21