eviivo Suite™ PMS

4.6 (133 REVIEWS)

HTR Score icon
HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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eviivo Suite™ PMS

4.6 (133 REVIEWS)

Ranked 11 (out of 311) in Property Management Systems

Your Favorite All-In-One Property Management Platform

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Ratings Summary

4.6
Excellent
Ease of Use
4.3/5
Customer Support
4.3/5
ROI
4.1/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ PMS is the #9 most trending product in the Property Management Systems category (out of 311) and the #210 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About eviivo Suite™ PMS
Founded in 2004 | Headquarters in United Kingdom | 132 employees
eviivo Suite™ is an award-winning, cloud-based booking and property management platform powerfully built — for hospitality owners, property managers and hosts — to optimize reservations, guest communications and all travel agency channels, for a single rental or a large multi-property portfolio Trusted globally, our “original, all-in-one booking suite” is integrated with major online travel agencies — such as Google Hotel Ads, Expedia, Hotels.com, VRBO, HRS, Agoda, TripAdvisor, Booking.com and Airbnb — where your rates, availability, images, policies and extras are automatically synchronized. Need to run your business on the go? eviivo Mobile, our new mobile app, puts our award-winning suite in the palm of your hand, so you can manage your properties from anywhere, anytime. With over 25,000 accommodations and 660,000 bookings processed per month, eviivo’s booking and property management platform is a preferred software for hotels, as well as B&Bs, vacation rentals, urban rentals, guest houses, serviced apartments, resorts, inns, villas, cottages, campsites and even unique accommodations, such as windmills, boats, castles and yurts! eviivo has 8 main headquarters, including London UK (flagship location); Austin, TX and New York, NY; Dusseldorf, Germany, Paris, France; Malaga, Spain; Tunis, Tunisia; and Dublin, Ireland.

Capabilities

Drive commission-free direct bookings

Allow contactless check-in and check-out

Integrated Cleaning Dashboard

Complete control over guests and bookings

Anytime, Anywhere, Any Device

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Property Manager

Property Management Systems
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.

INCLUDED

Website Manager

Website Design
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.

INCLUDED

Channel Manager

Channel Managers
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your property in front of a global audience whilst giving you complete control of pricing and policies. Best of all, you only pay when you take a booking!

INCLUDED

Promo Manager

Direct Booking Tools
Run fantastic promos, attract more guests and increase bookings!

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Understand where demand comes from, and monitor your business performance at a glance.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

PREMIUM ADD-ON

Owner Manager

Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.

PREMIUM ADD-ON

Mobile App

eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Eviivo Average Eviivo

Get an Instant Price Estimate

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No matching results

10

Success Stories

11

References

3

Featured Customers

Popularity by Segment

Size

183 | X-Small (1-9 room)

49 | Small (10-24 room)

22 | Medium (25-74 room)

6 | Large (75-199 room)

Country

84 | United Kingdom

74 | France

37 | Germany

19 | United States of America

19 | Spain

13 | Italy

6 | Portugal

6 | Morocco

5 | Canada

2 | Malaysia

2 | Guadeloupe

1 | Madagascar

1 | Aruba

1 | Malta

1 | Reunion

1 | Brazil

1 | Argentina

1 | Ireland

1 | Croatia

Type

110 | Bed & Breakfast & Inns

103 | Vacation Rentals & Villas

19 | Luxury Hotels

18 | Extended Stay & Serviced Apartments

17 | Boutiques

9 | City Center Hotels

6 | Hostels

4 | Motels

2 | Limited Service & Budget Hotels

1 | Branded Hotels

1 | Resorts

1 | RV Parks & Campgrounds

Region

236 | Europe

24 | North America

8 | Africa

3 | Central America

2 | Asia Pacific

2 | South America

Category

144 | Channel Managers

133 | Property Management Systems

122 | Hotel Management Software

68 | Vacation Rental Software

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Hotelier Rating

Excellent
241
Very Good
17
Average
5
Poor
0
Terrible
16

Property Size

  • X-Small (183)
  • Small (49)
  • Medium (22)
  • Large (6)

Country

  • United Kingdom
    United Kingdom
    (84)
  • France
    France
    (74)
  • Germany
    Germany
    (37)
  • United States of America
    United States of America
    (19)
  • Spain
    Spain
    (19)
  • Italy
    Italy
    (13)
  • Portugal
    Portugal
    (6)
  • Morocco
    Morocco
    (6)
  • Canada
    Canada
    (5)
  • Malaysia
    Malaysia
    (2)
  • Guadeloupe
    Guadeloupe
    (2)
  • Madagascar
    Madagascar
    (1)
  • Aruba
    Aruba
    (1)
  • Malta
    Malta
    (1)
  • Reunion
    Reunion
    (1)
  • Brazil
    Brazil
    (1)
  • Argentina
    Argentina
    (1)
  • Ireland
    Ireland
    (1)
  • Croatia
    Croatia
    (1)

Region

  • North America
    North America
    (24)
  • Europe
    Europe
    (236)
  • Asia Pacific
    Asia Pacific
    (2)
  • South America
    South America
    (2)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (8)
10

Thanks to Joseph for the speed and the implementation of the “luxury goods” insert on the website

Manager from in Mouans-Sartoux (France)

Verified
9 days ago
Contact with Joseph is efficient, quick and simple. His availability is a real asset and I recommend him to my contacts
Country France
Manager
10

Automatic and easy-to-use software

propriétaire from 5 to 9 room Vacation Rentals & Villa in Saint-Tite-des-Caps (Canada)

Verified
1 months ago
Advice from the technical service. Mohamed is always available to help me. Evivo is very powerful and easy to use software. It saves us time.
Country Canada
propriétaire
X-Small Hotel
9

very complete software

assistante from 50-74 room Extended Stay & Serviced Apartment in Porto-Vecchio (France)

Verified
1 months ago
Sorin's availability, his attentiveness, his professionalism, the reservation schedule, the system, the schedule, the schedule, the schedule
Country France
assistante
Medium Hotel
10

Sorin is a very professional and attentive person. Thank you for your professionalism Sorin

responsable conciergerie from 50-74 room in Lille (France)

Verified
2 months ago
Responsiveness, listening, professionalism and more... Sorin is a very professional and attentive person. Thank you for your professionalism Sorin
Country France
responsable conciergerie
Medium Hotel
10

Eviivo Team Helping Solve Issues Promptly and Professionally

Owner from 5 to 9 room Bed & Breakfast & Inn in Nashville (United States of America)

Verified
2 months ago
I've always had great experiences with Eviivo's customer service being very helpful and want to highlight three people in particular. Grace and Crystal (and others working unnamed under an "accountservices" email) recently helped me solve an onboarding issue that was pretty tricky, but assured me we would get it solved and they were correct...
Country United States of America
Owner
X-Small Hotel
10

I have been working with Eviivo for over 2 years and I feel confident managing reservations and different channels.

Proprietário from 1 to 4 room Hostel in São Vicente (Portugal)

Verified
4 months ago
What I like most is the support service that Eviivo provides, feeling protected, feeling that I have someone close to me to resolve any issue I may have. The Diary is execellent, it shows in the computer or on the mobile, all the information of incoming guests anywhere, leaving me the opportunity to be able to travel or not be at the proper...
Country Portugal
Proprietário
X-Small Hotel
10

Turning accommodation into an experience

proprietária from 10 to 24 room Bed & Breakfast & Inn in (Brazil)

Verified
4 months ago
I personally like the calendar interface, the easy rate management, the great synchronization of online channels, the integration of artificial intelligence and especially the customer service.
Country Brazil
proprietária
Small Hotel
10

Years of experience

medie superiori from 5 to 9 room Bed & Breakfast & Inn in Lido di Noto (Italy)

Verified
4 months ago
The simplicity and graphics in using eviivo and the speed in setting price and availability functions for the various OTAs
Country Italy
medie superiori
X-Small Hotel
10

The best Channel Manager on the market

ASTURAN from 50-74 room Vacation Rentals & Villa in Vicente López (Argentina)

Verified
4 months ago
The versatility, the customer service and the number of options it has, plus with just one click and from the same application you solve everything. The humane, close, fast treatment and the fact that you have agents for you helps you use the application quickly and fluently to get the most out of it. They are available at all times by emai...
Country Argentina
ASTURAN
Medium Hotel
10

Easy and Efficient

from 10 to 24 room Bed & Breakfast & Inn in (United Kingdom)

Verified
4 months ago
The property management system is really easy to use. They link to a comprehensive and extensive range of channels. Good customer support. Always improving and adding more facilities. Works really well for me.
Country United Kingdom
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 14

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers keep an eye on their availabilities even when they're not in the office.

Question:

What differentiates this product or service from the competition?

Answer:

With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

Posts

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Eviivo Announces First-of-its-kind World Tour With Mobile Cinema Projector To Celebrate Independent Accommodation

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eviivo es la herramienta que nos facilita todo este trabajo

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Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

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The Historic Berkeley Place & eviivo - Elevating Historic Hospitality

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Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

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Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

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Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

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The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

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Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

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Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

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7 months ago

Eviivo Debuts Industry-First, Groundbreaking AI-Powered Guest Messaging Tool For Short-Term Rentals And Independent Accommodations

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eviivo

9 months ago

Eviivo sponsoring Industry Titans category of the Boutique Hotelier Power List 2023

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10 months ago

New Data: 5 Summer Travel Trends And Top Destinations in Europe For 2023

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10 months ago

eviivo Recognized With 2023 “TravelTech Mobile App Of The Year” Award By TravelTech Breakthrough

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1 year ago

How to Build an Effective Pricing Strategy

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1 year ago

Eviivo Launches First of its Kind Recognition Collection for Independent Accommodations in Travel Worldwide

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eviivo Reveals Top Hospitality Tech Trends For 2023

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eviivo Partners with Nuki, Vikey and Chekin to Enhance Digital Self Check-in as More Travelers Prefer High-Tech Access to Accommodations

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1 year ago

eviivo Debuts Groundbreaking Mobile App for Hosts, Property Owners and Boutique Hoteliers

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Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
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2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Responsiveness

Excellent

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This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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