Amadeus - MeetingBroker

4.0 (2 REVIEWS)

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0 out of 100
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Transform your Meeting and Events business by simplifying and automating processes to drive more revenue

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Ratings Summary

4.0
Very Good
Ease of Use
4.5/5
Customer Support
2.2/5
ROI
3.8/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Amadeus - MeetingBroker is the #8 most trending product in the RFPs & Proposal Management Software category (out of 19) and the #413 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Amadeus - MeetingBroker
Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus MeetingBroker, the leading platform for Meeting & Event RFP distribution, now offers connectivity for instant venue group bookings. The updated platform connects hotels with meeting planners seamlessly through our partner channels to make booking space for a small meeting or an event as easy as booking a flight or hotel online.

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Capabilities

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Amadeus doesn’t have any benefits or use cases available

Features

Proposals, Contracts & Signatures

4/5 features

Online Bookings

4/5 features

Payments & Invoicing

4/5 features

Content Management

4/5 features

CRM & Messaging

4/5 features

Pricing

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

23

References

2

Featured Customers

Success Stories

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Amadeus doesn’t have any case studies available

Popularity by Segment

Size

2 | X-Small (1-9 room)

4 | Small (10-24 room)

15 | Medium (25-74 room)

54 | Large (75-199 room)

62 | X-Large (200+ room)

Country

112 | United States of America

11 | Mexico

6 | India

5 | Australia

5 | Thailand

5 | United Arab Emirates

4 | Canada

4 | Switzerland

4 | Philippines

3 | United Kingdom

3 | Netherlands

2 | Spain

2 | Belgium

2 | Poland

2 | Saudi Arabia

2 | Guatemala

2 | Belize

1 | Ireland

1 | Greece

1 | Pakistan

1 | Tunisia

1 | Mauritius

1 | Indonesia

1 | Morocco

1 | Venezuela

1 | Bahamas

1 | Japan

1 | Kenya

1 | Ethiopia

1 | Italy

1 | Cambodia

1 | Germany

1 | Romania

1 | Hong Kong

1 | Qatar

1 | China

1 | Puerto Rico

1 | Honduras

1 | Turkey

1 | Malta

1 | Czech Republic

Type

80 | Luxury Hotels

57 | Branded Hotels

34 | City Center Hotels

25 | Resorts

21 | Boutiques

21 | Airport/Conference Hotels

12 | Bed & Breakfast & Inns

9 | Hostels

9 | Limited Service & Budget Hotels

8 | Extended Stay & Serviced Apartments

7 | Motels

3 | Casinos

2 | Vacation Rentals & Villas

1 | RV Parks & Campgrounds

Region

127 | North America

23 | Europe

20 | Asia Pacific

10 | Middle East

5 | Oceania

5 | Africa

4 | South America

4 | Central America

Category

88 | Booking Engine

55 | Rate Shopping

46 | Hotel Reservations Systems

39 | Event Management Software

34 | Business Intelligence

31 | Staff Collaboration Tools

18 | Digital Marketing Agencies

8 | Hotel CRM & Email Marketing

6 | RFPs & Proposal Management Software

3 | Housekeeping Software

2 | Property Management Systems

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Hotelier Rating

Excellent
141
Very Good
43
Average
33
Poor
19
Terrible
8

Property Size

  • X-Small (2)
  • Small (4)
  • Medium (15)
  • Large (54)
  • X-Large (62)

Country

  • United States of America
    United States of America
    (112)
  • Mexico
    Mexico
    (11)
  • India
    India
    (6)
  • Australia
    Australia
    (5)
  • Thailand
    Thailand
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Canada
    Canada
    (4)
  • Switzerland
    Switzerland
    (4)
  • Philippines
    Philippines
    (4)
  • United Kingdom
    United Kingdom
    (3)
  • Netherlands
    Netherlands
    (3)
  • Spain
    Spain
    (2)
  • Belgium
    Belgium
    (2)
  • Poland
    Poland
    (2)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Guatemala
    Guatemala
    (2)
  • Belize
    Belize
    (2)
  • Ireland
    Ireland
    (1)
  • Greece
    Greece
    (1)
  • Pakistan
    Pakistan
    (1)
  • Tunisia
    Tunisia
    (1)
  • Mauritius
    Mauritius
    (1)
  • Indonesia
    Indonesia
    (1)
  • Morocco
    Morocco
    (1)
  • Venezuela
    Venezuela
    (1)
  • Bahamas
    Bahamas
    (1)
  • Japan
    Japan
    (1)
  • Kenya
    Kenya
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Italy
    Italy
    (1)
  • Cambodia
    Cambodia
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Qatar
    Qatar
    (1)
  • China
    China
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Honduras
    Honduras
    (1)
  • Turkey
    Turkey
    (1)
  • Malta
    Malta
    (1)
  • Czech Republic
    Czech Republic
    (1)

Region

  • North America
    North America
    (127)
  • Europe
    Europe
    (23)
  • Asia Pacific
    Asia Pacific
    (20)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (10)
  • South America
    South America
    (4)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (5)
9

Hotsos issues

PBX/Instant Service Center Manager from 200 to 499 room Branded Hotel in Cleveland (United States of America)

Verified
5 years ago
very friendly accountability on the employees MOD LOGS Reports Very easy to manage employee productive
Country United States of America
PBX/Instant Service Center Manager
X-Large Hotel
7

Gets the job done but could be easier to use

Director of Sales and Marketing from in San Diego (United States of America)

Verified
6 years ago
It is easy to use if you are with Hilton and it fully integrates with Delphi which is essential given the number of systems hotels run on these days.
Country United States of America
Director of Sales and Marketing
  • 1

Recommend empty

It looks like Amadeus is not recommended by any hotels

Check out the top 10 most recommended Amadeus alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

They are one of the most widely known and recognized task managers in the market. As such, they have a lot of expertise and their software has evolved all of these years to adapt to hotel's new needs.

Question:

What differentiates this product or service from the competition?

Answer:

They are a very well known and established brand and they have been in the market for a long time. That means that they have already solved many of the main pain points which many task managers present. Also, they are very easy to integrate with.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would say that it's hard to go wrong when choosing such a well and long established product in the market. They've been doing this for a long time and they have many customers. which means that they have a lot of expertise.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Augusto Guitard Lejarreta Product Owner @ STAY
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Hannah Scott Content Marketing Manager @ INTELITY
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Augusto Guitard Lejarreta Product Owner @ STAY
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Hannah Scott Content Marketing Manager @ INTELITY
Are you a consultant or vendor that recommends Amadeus? Leave a recommendation

Posts

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Industry Masters: The Future of Meetings & Events

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Global Industry Leaders Express Optimism for the Future of Travel & Events as Group Business Shows Steady Growth

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Amadeus Launches New iHotelier® Booking Engine to Enable Increased Conversion and Drive Higher Revenues

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Global Hotel Occupancy Surpasses 2019 Levels for the First Time Since the Pandemic Started

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Casa Andina Hoteles Selects Amadeus to Drive Direct Bookings and Deepen Guest Relationships

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Amadeus Unveils Five Defining Trends for the US Group Travel and Events Industry in 2022

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Sweden’s Historic JA Hotel Karlskrona to Pair Amadeus Property Management with the Amadeus Integrated Booking Suite

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Event Hospitality & Entertainment Selects Amadeus’ Agency360® for Strategic Market Insight

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Wyndham Teams Up with Amadeus for Business Intelligence Insights

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Amadeus Releases New HotSOS Experience Assisting Hotels to Improve Operational Efficiency

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Amadeus Announces Agreement with Marriott International to Deploy Transformative, Cloud-Based CRS Solution

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Amadeus Selected as Business Intelligence Provider for The Leading Hotels of the World

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Amadeus Launches Agency360+ to Expand Hotelier Access to Leisure and Business Travel Insights

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2 years ago

Amadeus and Cvent Expand Partnership to Increase Bookings for Small Meetings & Events

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Amadeus and Duetto Expand Partnership to Deliver Enhanced Market Insight

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Discover the Evolving Traveler's Journey [INFOGRAPHIC]

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Global Hotel Occupancy Reaches Two-Thirds of Pre-Pandemic Levels According to New Amadeus Research

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The 5 Ingredients of High-Quality Business Intelligence Data

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Amadeus Expands Hoteliers’ Access to Historical Market Insight to Complement Forward-Looking Data

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3 Ways to Increase Guest Confidence and Rebuild Travel in 2021

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3 years ago

Amadeus and Microsoft Form Strategic Partnership to Drive Future Innovation in Travel

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Plan the Ultimate 2021 Hotel Marketing Strategy

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The Hotelier's Guide to Loyalty

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Planning for Hospitality Recovery – Revenue Management

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Azalai Hotels Improves Growth and Loyalty Strategies With the Amadeus Integrated Booking Suite

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Hilton and Amadeus Renew and Expand Exclusive Business Intelligence Partnership

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Accor And Amadeus Announce Strategic Partnership Around Business Intelligence

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Sunway Hotels & Resorts Signs 3-Year Agreement With Amadeus To Boost Efficiency And Customer Loyalty

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Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Product Updates

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2024

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Response Time

Less than a day

Recommended

83%

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