IDeaS (SmartSpace)

4.7 (88 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ollie, Tyler, Joana + 81 more experts recommend IDeaS

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IDeaS (SmartSpace)

4.7 (88 REVIEWS)

Ranked 1 (out of 10) in Meetings & Events Intelligence

2024 Winner Hotel Software

Hoteliers voted IDeaS as the #1 Meetings & Events Intelligence provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Get smarter with your space and strategize with a visual solution built for meetings and events

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Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, IDeaS (SmartSpace) is the #1 most trending product in the Meetings & Events Intelligence category (out of 10) and the #2 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

IDeaS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted IDeaS as the #1 Meetings & Events Intelligence provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About IDeaS (SmartSpace)
Founded in 1989 | Headquarters in Minneapolis, MN | 569 employees
IDeaS SmartSpace is a strategy and intelligence solution providing simple yet detailed analysis of your Meetings & Event business trends and performance.  An intuitive interface, along with interactive visualizations, allows users to prioritize revenue opportunities and align meetings & events performance with overall profit goals. Raw data is consumed daily from the Sales & Catering system and transformed into actionable intelligence through simple and insightful visualizations. This solution provides hotel sales and meeting teams the ability to: • Visualize meetings & events demand data to identify trends in space utilization, booking behavior, group type and size, and sales conversion. • Accept the most valuable group rather than the first group that enquires. • Understand demand trends. Understand future demand for function space so users can make informed pricing and inquiry decisions.

Capabilities

Improve sales team productivity

Increase profitability

Build a smarter strategy

Features

Analytics & Reporting

4/5 features

Benchmarking & Compset

4/5 features

Pricing

Pricing Available By Request

IDeaS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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No matching results

13

Success Stories

12

References

19

Featured Customers

Popularity by Segment

Size

5 | X-Small (1-9 room)

7 | Small (10-24 room)

36 | Medium (25-74 room)

148 | Large (75-199 room)

299 | X-Large (200+ room)

Country

116 | United States of America

101 | United Kingdom

33 | Australia

30 | China

29 | Germany

28 | United Arab Emirates

25 | Thailand

22 | India

14 | Singapore

12 | Canada

10 | Malaysia

10 | Hong Kong

10 | France

9 | Italy

9 | South Africa

8 | Switzerland

8 | Belgium

7 | Philippines

7 | Egypt

7 | Spain

7 | Sri Lanka

6 | Sweden

6 | Japan

6 | Finland

6 | Netherlands

6 | Ireland

4 | Indonesia

4 | Maldives

3 | New Zealand

3 | Denmark

3 | Greece

3 | Poland

3 | Monaco

3 | Russian Federation

3 | Tunisia

3 | Saudi Arabia

3 | Portugal

2 | Romania

2 | Kenya

2 | Vietnam

2 | Jordan

2 | Korea, South

2 | Bahrain

2 | Zambia

2 | Mexico

2 | Qatar

1 | Croatia

1 | Jamaica

1 | Côte d'Ivoire

1 | Sierra Leone

1 | Czech Republic

1 | Seychelles

1 | Turkey

1 | Laos

1 | Latvia

1 | Morocco

1 | Mauritius

1 | Norway

1 | Israel

1 | Austria

1 | Tanzania

1 | Jersey

1 | Cyprus

1 | Myanmar

1 | Macau

Type

247 | Luxury Hotels

201 | Branded Hotels

107 | City Center Hotels

84 | Resorts

56 | Boutiques

44 | Bed & Breakfast & Inns

30 | Airport/Conference Hotels

27 | Limited Service & Budget Hotels

17 | Extended Stay & Serviced Apartments

16 | Motels

15 | Hostels

14 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

4 | Casinos

Region

223 | Europe

148 | Asia Pacific

130 | North America

44 | Middle East

36 | Oceania

22 | Africa

1 | Central America

Category

563 | Revenue Management Systems

88 | Meetings & Events Intelligence

22 | Hotel Accounting Software

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Hotelier Rating

Excellent
481
Very Good
88
Average
38
Poor
9
Terrible
1

Property Size

  • X-Small (5)
  • Small (7)
  • Medium (36)
  • Large (148)
  • X-Large (299)

Country

  • United States of America
    United States of America
    (116)
  • United Kingdom
    United Kingdom
    (101)
  • Australia
    Australia
    (33)
  • China
    China
    (30)
  • Germany
    Germany
    (29)
  • United Arab Emirates
    United Arab Emirates
    (28)
  • Thailand
    Thailand
    (25)
  • India
    India
    (22)
  • Singapore
    Singapore
    (14)
  • Canada
    Canada
    (12)
  • Malaysia
    Malaysia
    (10)
  • Hong Kong
    Hong Kong
    (10)
  • France
    France
    (10)
  • Italy
    Italy
    (9)
  • South Africa
    South Africa
    (9)
  • Switzerland
    Switzerland
    (8)
  • Belgium
    Belgium
    (8)
  • Philippines
    Philippines
    (7)
  • Egypt
    Egypt
    (7)
  • Spain
    Spain
    (7)
  • Sri Lanka
    Sri Lanka
    (7)
  • Sweden
    Sweden
    (6)
  • Japan
    Japan
    (6)
  • Finland
    Finland
    (6)
  • Netherlands
    Netherlands
    (6)
  • Ireland
    Ireland
    (6)
  • Indonesia
    Indonesia
    (4)
  • Maldives
    Maldives
    (4)
  • New Zealand
    New Zealand
    (3)
  • Denmark
    Denmark
    (3)
  • Greece
    Greece
    (3)
  • Poland
    Poland
    (3)
  • Monaco
    Monaco
    (3)
  • Russian Federation
    Russian Federation
    (3)
  • Tunisia
    Tunisia
    (3)
  • Saudi Arabia
    Saudi Arabia
    (3)
  • Portugal
    Portugal
    (3)
  • Romania
    Romania
    (2)
  • Kenya
    Kenya
    (2)
  • Vietnam
    Vietnam
    (2)
  • Jordan
    Jordan
    (2)
  • Korea, South
    Korea, South
    (2)
  • Bahrain
    Bahrain
    (2)
  • Zambia
    Zambia
    (2)
  • Mexico
    Mexico
    (2)
  • Qatar
    Qatar
    (2)
  • Croatia
    Croatia
    (1)
  • Jamaica
    Jamaica
    (1)
  • Côte d'Ivoire
    Côte d'Ivoire
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Seychelles
    Seychelles
    (1)
  • Turkey
    Turkey
    (1)
  • Laos
    Laos
    (1)
  • Latvia
    Latvia
    (1)
  • Morocco
    Morocco
    (1)
  • Mauritius
    Mauritius
    (1)
  • Norway
    Norway
    (1)
  • Israel
    Israel
    (1)
  • Austria
    Austria
    (1)
  • Tanzania
    Tanzania
    (1)
  • Jersey
    Jersey
    (1)
  • Cyprus
    Cyprus
    (1)
  • Myanmar
    Myanmar
    (1)
  • Macau
    Macau
    (1)

Region

  • North America
    North America
    (130)
  • Europe
    Europe
    (223)
  • Asia Pacific
    Asia Pacific
    (148)
  • Oceania
    Oceania
    (36)
  • Middle East
    Middle East
    (44)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (22)
8

My use: Meetings & Events

Conference manager from 100 to 199 room Airport/Conference Hotel in Holte (Denmark)

Verified
4 months ago
Price setting are easy to ensure other colleauges using the rigth strategy for the hotel. Full monthly overview. Year to Year prise development view. Trend analysis will be my next focus.
Country Denmark
Conference manager
Large Hotel
8

Very Indepth Summary & Tool for C&E

M&E Sales Manager from 200 to 499 room Branded Hotel in (United Kingdom)

Verified
4 months ago
Love the fact that there are numerous reports to access data, perhaps a little too complicated at times. Data is very usable which i like.
Country United Kingdom
M&E Sales Manager
X-Large Hotel
10

Excellent tool for analysis

Area director of sales & marketing from 200 to 499 room Branded Hotel in Canberra (Australia)

Verified
4 months ago
Being able to track patterns of room useage so you can effectively yield space and increase your revenue and conversion.
Country Australia
Area director of sales & marketing
X-Large Hotel
9

Optix - Perfect Addition for Revenue Communication

Corporate Manager Revenue from 500+ room Branded Hotel in Düsseldorf (Germany)

Verified
4 months ago
Having worked with IDeaS G3 RMS and Smart Space for years, I find Optix to be a perfect addition to the software. Automatically updated with all the G3 data, the dashboards provide all options for either a quick overview or a drill-down to almost all the details one might want to analyze. - very easy to use - everything outlined in both d...
Country Germany
Corporate Manager Revenue
X-Large Hotel
9

gives me a live record of the revenue - its the most up to date system i use

M&E manager from Bed & Breakfast & Inn in (United Kingdom)

Verified
4 months ago
Would be more than helpful that i can see Pace, YOY variances, up to date figures etc -great for monthly analysis reporting etc
Country United Kingdom
M&E manager
10

User Friendly

Revenue Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
4 months ago
I have been working with this tool for over a year I like the analysis and reporting side of the tool, and use of ease.
Country United Kingdom
Revenue Manager
Large Hotel
10

The data that is provided out of the system to analyse is great.

Commercial Manager from 200 to 499 room Branded Hotel in (United Kingdom)

Verified
4 months ago
Best thing about the system is how you can look further form wherever you are or whatever you are looking at. Navigates you to the actual booking itself.
Country United Kingdom
Commercial Manager
X-Large Hotel
10

Smartspace System!

Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)

Verified
4 months ago
Love the smartspace system, its very helpful when tracking M&E business. It has all the right tools to help you analyis your past and future business.
Country United Kingdom
Revenue Manager
Large Hotel
10

Fantastic information at your fingertips.

Revenue Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
4 months ago
I really enjoy using SmartSpace, it is a great tool to use to see where you are positioned in comparison to previous years, and what actions need to be taken in future months.
Country United Kingdom
Revenue Manager
Large Hotel
9

THAT

Revenue Manager from 500+ room Branded Hotel in Singapore (Singapore)

Verified
4 months ago
Able to analyst trending demand. Allow user to understand the needs dates by guest segmentations. It also allow you to forecast by room types.
Country Singapore
Revenue Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

IDeas makes revenue managers' lives easier. Automation and optimal pricing mean revenue managers can focus on other crucial aspects of their business like strategy and other proactive revenue enhancing tasks.

Question:

What differentiates this product or service from the competition?

Answer:

IDeaS revenue management systems do more than determine the right price for a room type or rate plan, they also provide hotels with the power to yield and determine the most profitable group business to accept. Their white glove support program covers hotels of all types and sizes.